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If you have a corrupted hard drive on your Surface Pro with Windows 10 and you have tried everything to fix it and can't get it to start then you are probably reading this conversation. If you need to reset/reload the operating system I have outlined the steps to minimizeyou having to read...

Do you have a link for this page??? Is this a complete recovery drive or do you still need to copy the files from the recovery image to it.

Thanks for the additional information.... but now I am more confused... I downloaded a recovery image from the web page that asked for the product and serial number. This file supposed to be copied to the USB recovery drive. The instructions for the recovery drive was in one of the page...

Thanks for the info.... very confusing with all the links. One question.... The documents tell you how to create a recovery disk, but it is explaining how to create from the surface pro. As stated mine is corupted so this is not possible. Can this be created from a surface pro 7..?? Is it...

OK... I understand about one drive and I would probably say it was not used... I am not the user of this Surface.. However... whether I have one drive or not... How do I install windows since the drive is BitLocked. Can I delete the drive??? What happens to the Surface Pro drivers if I do...

I have a surface pro 4 that has a corrupt drive. It boots with the Preparing Automatic Repair, then Diagnosing the repair. Then the restart & advanced options screen comes on. I have the bitlocker key. No mater which options I choose it will not boot or repair.... (Because the OS is corrupt) I...