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Question....how does he access his comcast.net email on outlook.com?

Thanks very much for the advise! We'll give it a try and let you know how we come out..

A friend of mine has a Surface Pro 6. He has two email accounts set up in Outlook. One account, his comcast.net email account, shuts down within 10 seconds repeatedly. His other email account works fine. He even went through the detailed set up for a comcast email account as recommended by...