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I was never able to solve this problem, and return the surface Pro X. That was many months ago.

I have a surface pro x, 8/256gb. Unable to activate Final Draft 11 (or 10)Looks like an activation server error through FlexNet/flexera final draft tech support says it is a windows issue, surface tech support had me try usual, turn off firewall/defender, etc, reinstall, reboot, safe boot, etc...