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I took mine to a MS store, I should have known they were of no help, they had no idea what was going on, and offered me to buy a new one for a discount, right...... !lol I never found out why this is happening but I have seen users with similar issues. I dont mind leaving my plugged, but having...

Hello, My Surface Pro 3 no longer charges, it works with the power cable connected, but the battery itself is at 0%, even with windows telling me it's at 100%, but my real problem is applying the firmware update, because of the battery being at 0% the surface won't apply it, safety measure...