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Wow, that's really strange.. If you haven't already try updating the drivers in device manager.

I bought a Surface pro 3 with a cracked screen and have been working on replacing it. As I'm sure many of you know, getting the screen off in one piece is a near impossible feat. By the time I had the old screen off I was bleeding, the screen was in many more pieces than it had been and I had...

Check the frame for warping, this is a known issue although it should not affect functionality it is annoying. The frame of my SP3 was warped, I fixed it by laying it screen down and placing cards under the corners then gently pressing down. I had my screen off for replacement when I did this...

Should be able to do a fresh install of windows as normal. Installation tools can be downloaded from Microsoft