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Hello everyone! I am using a Surface Pro (July) 2017. To address this problem, the Microsoft contact center (the agents were fantastic and very helpful) worked with me (4 visits) to reset the computer. It worked after that. When I detached the cover again to use the unit on tablet mode, and I...

Hello everyone! I am using a Surface Pro 2017. To address this problem, the Microsoft contact center worked with me to reset the computer. It worked after that. When I detached the cover again to use the unit on tablet mode, and I re-attached the cover after, it will not work again. I...