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I didn't turn BitLocker on. For restore, no password required? Thanks, i will take a look for the suggestion.

really appreciated for the reply. The method suggested in the post seems not help, because: 1. I didn't sign in with MS account 2. I can't make a password reset disk without password.

I share an Surface Pro 4 with my younger brother. We mostly use the tablet for homework and gaming. However, he changed the login password yesterday and he told me he can't remember the password now. Do I need to hand the tablet to Microsoft support to unlock the password or is there another...