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Just an update. I spoke to Microsoft directly and they stated for the work I was doing, Google Docs, light web browsing, draining from 100% to 20% in 2 hours 30 minutes, is abnormal. In their words, it seems the 'battery is not up to par'. I used their advance exchange service to exchange the...

Thanks for the welcome :-) I've had the surface for approx. 2 weeks, switching from OSX - however, it was an eBay purchase. I just spoke to Microsoft who stated it seems abnormal and to uninstall the battery drivers, drain the battery and then charge it up. After reinstalling the drivers the...

I recently bought a Surface Pro 4 - i7, 16GB RAM and 256GB SSD. Thought this would be the perfect device for me as I work on the road a lot and having one device which can perform for work and play seemed perfect. It was advertised that battery life can reach up to 9 hours. However, mine is...