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Okay, For other peoples information then:. I have decided on what the problem is. The touch screen thinks I permanently have a finger touching the screen hence the circle on the right edge. The SP4 is now on its way back to microsoft. The situation had got worse today with me not being able...

So after a fruitless 3 hours - 3 phonecalls with microsoft surface report - I still do not have a touchpad, then as I was about to end the 3rd call I dragged left on a half circle that was on the right of the screen. On dragging it it came up with the right click menu that you usually get when...

The story continues. A full reset, back to no user files, id etc has been done, and no working touchpad. So checked what updates were available and the system hardware update 27/01/2016 and the others listed above had not been installed. So pulled the keyboard off and put back on and voila a...

Did another reset - third I think, no wireless, and when I came back (3 hours later - went whitewater kayaking) the touchpad had stopped working. Looks like it is back to a full reset with no files being kept. The SP4 is certainly not a device for people who want an easy to use device - yet.

Continuing the story. As soon as I did a windows update, it downloaded and installed "system hardware update 27/012016", kb226702, kb3133431, kb3124266, kb890830 and kb3132372. and after a restart the touchpad doesn't work again. Of these the only ones I can uninstall are the security...

Thanks for your help, I now have my touchpad back.. Yes the mouse works in the UEFI screen, so I agree it isn't hardware. I did a reset - where it deletes all my apps and programs and the start up screen says "resetting this PC ##%" and then "Installing Windows ....". I have also checked of...

It appears that after the last upgrade to the surface pro 4, my touchpad doesn't work anymore. I know the touchpad works in the bios area after doing a volume up-power button reset, but when windows starts the touchpad stops. Have reset the spro4 to remove any programs and apps that I had...