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I have decided that although I would have eventually worked through these glitches, something else will surely come up, and I cannot keep this computer without decent customer support. I do not have a circle of highly capable Windows experts to rely on. Although I prefer the Surface hardware...

Ok, I tried one more time. Reached a very nice person who asked that I download yesterday's update and I rebooted. I have 3 current issues: my iCloud calendar is not working, hello is no longer recognizing my face, and the battery life is about 3 hours. She promised to call me back if we got...

DISCONNECTED AGAIN! I called support because my iCloud calendar is not consistently working, and I am only getting about 3 hours at most of battery life. I spoke to a very nice person who put me on hold to research the issue. While waiting, the call was disconnected. This has happened every...

Thank you for your responses. It is most appreciated. I don't know which calendar I have as the microsoft person at the kiosk set it up for me, but I believe it is the iCloud. I am beginning to think that I am not computer literate enough to handle this computer, as Windows 10 is not as user...

I am having those same issues. Also, the display driver keeps going down and reloading for some reason. Is anyone else having this problem?

Thanks, Just a few questions to start. How do I increase the size of the task bar icons? Small icons is unchecked. Also, having difficulty editing my calendar and contact list , also are not syncing with my IPad or IPhone. ICloud is downloaded. How do I make the default text size larger...

I had preordered the Surface Pro 4 and was excited to learn to use it. I knew I would need customer support, as I have been using an IPad, so I purchased the 2 year unlimited support. My last laptop had Windows 7, which I had no problems with. However, I have several questions about Windows...