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I cant get it to project on my monitor at all. lol

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When you undock the Surface and use it in Clipboard mode, you could connect the docking station to the bottom of the Clipboard. This is also how you would charge the clipboard independently from the keyboard which houses the Graphics Card and extended battery. Hope that clarifies...

I hooked it up without the keyboard to a NEW dock i received from Best-buy. Still not projecting on the monitor(s) or detecting them. very very frustrating.

Im exchanging my current dock tonight with best buy. Then im getting a new dock from Microsoft Monday. I will try both and report back to confirm it is NOT the dock. That's weird because the Microsoft tech I had on the phone offered to replace it almost right away. I didn't even have to suggest...

Im hoping an update would fix the issue. I want to play some games on an extended monitor and I don't think that's possible without the dock because it houses the Graphics Card. That is about the only thing I have NOT yet tried. Im excited to give it a shot and I have a feeling it will work...

I'm not well versed in Graphics Processing Units, but does this mean its a defect that can be resolved with an update? Or do you think its more of a hardware issue?

Thanks alanbrad. I contacted the Microsoft store. They are sending me a brand new dock. Best part is, I get to keep the old one (Ill return it to BestBuy and get my money back). So for the inconvenience im getting a free dock. I suggest you talk to one of the reps to get that done for you as...

Hello and thanks for taking a look at my issue. Any input would be very appreciated. The setup: Surface Book: 256GB/Intel Core i7 - 8GB/ dGPU Nvidia. Laptop is connected to a Surface Dock (Surface Dock) 2 extended monitors: AOC i2267fw 22-inch LED Monitors (2) The monitors have 1 VGA and...