Search results

  1. M

    Complaint about quality

    Update. It turns out that my second Surface Pro was NOT a brick. Instead, the external power supply (the charger) was functioning only intermittently and my Surface Pro’s battery was dead. Apparently the wire that connects the little re-charging block to the Surface Pro was fraying, and the...
  2. M

    Complaint about quality

    Thinking about your comment re your friend's 30+ no-problem Surfaces... if true, then I guess what you're suggesting is that I got a 'lemon'. I'm surprised that Microsoft doesn't have a lemon policy in place. Another thought. I have many friends who are Apple fans and scores of business...
  3. M

    Complaint about quality

    Hi Leeshor, thanks for your comments -- good to know this stuff gets read! But you can see my problem -- based on my own experience (the last Dell desktop that I bought was about 6 months ago)... I could never buy another Surface Pro. In fact, I'm obliged to tell people what happened when I...
  4. M

    Complaint about quality

    I bought my Surface Pro in March 2013. In the Fall of 2014 I had a serious problem with the display (the right half was black, non-functional). I returned the Surface Pro, at a cost of $300 and the loss of a few weeks with the device. They sent me a refurbished replacement Surface Pro. A few...
Back
Top