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  1. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Update - beyond the battery driver update, there have been several regular Windows updates since I last ran the sleep study report. I ran it over the weekend and the battery is now draining about a half percent per hour while in sleep mode, which is a dramatic improvement. No idea what to...
  2. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    It did still drain, although not as much, while in airplane mode. I honestly haven't checked it in a while. Between the battery driver fix, which reduced the drain, and now powering it down, I'm not as concerned with the issue. It would nice to have a permanent fix.
  3. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    I agree it's a known issue and hope they fix it soon. In the meantime, I'm looking for anything to improve the situation. I did find it interesting that the main resolution they suggested was mailing it in for service. Not sure what they could do. Also, my business partner bought a Surface Pro...
  4. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Sorry to hear that. Microsoft told me that if that didn't work, to uninstall the battery in the device manager, then reinstall the driver.
  5. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Compusmurf - no link - sorry. I right-clicked on the battery in the device manager and clicked Update Driver Software, then clicked Search for Recommended... It found the driver and installed it. Here's what the driver details look like now. This update did help quite a bit. After two nights...
  6. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Update - contacted Microsoft. The first question they asked was if the drivers were updated. I told them Windows Update was turned to automatic and that it said the machine was updated. They then asked me to check to make sure the battery driver was updated. I checked and found that there was a...
  7. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    I disabled the Realtek audio device, then pulled the device from the base, attached the keyword and closed the lid for an hour. Drained 2%. Typically drains between 3 and 4%/hour overnight.
  8. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Appreciate the links jnjroach. The first one talks specifically to a problem with an SD card. Beyond that, all it says is that Microsoft and Intel are working on a fix for something else. Not sure how this is relevant to my issue (please don't mistaken this for being rude...just not sure if...
  9. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Recording of my Windows Update history.
  10. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    As an aside, I checked the driver for Realtek through the device manager and it's currently up to date.
  11. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Doh! Realtek.... No SD card inserted. How do I check for firmware updates? The Surface is set to automatic updates and the option to turn it off is greyed out (if that helps).
  12. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    You got it Jeff. Dropbox - energy-report.html
  13. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    Could be hughlle and I agree turning it off is a workaround. I would hope that's not the long-term solution. Part of the benefit of having the tablet-style computer is the ability to quickly turn it on. Beyond that, I leave the office with apps open because I'm working on something I haven't...
  14. K

    Surface 3 Pro - Battery Drain in Sleep Mode

    I've read through the number of posts on this and still cannot find a resolution to my issue. First, Surface Pro 3 with Windows 10. Computer is about 2 months old. Buggy little sucker but I do really like it. With that said, I'm seeing considerable battery drain in sleep mode. Each day, I...
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