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Yup. Finally worked for me too. It's the 8.1 image. Though mine is called Surface3_BMR_10_4.50.0.zip.

Hopefully you'll have better luck than me. If you do happen to get it, let me know via PM. I have a share on my NAS you can drop it on.

And if you can download the image, hook me up. :)

Thanks for trying. :). Any help is appreciated.

They'd be happy to help. For 130 bucks. :) Yeah, no.

Yes. Do the "Geek Squad" have these images sitting around?

The image is not tied to the serial number according to the few support people I've spoken to. It's just a key to get through the door. The images are generic. Seems unnecessary, but it is what it is.

Not a real one. Yet. One is being built. Just a kiosk for the time being with no support.

The fun part is that if I use a SP3 serial number, I can download an image. If I use my S3 serial number, I cannot. And since a SP3 image won't do me much good I can only find it amusing. MS said it's something on their end, but I'm getting slightly impatient.

US

:) Three ISPs. 5 machines. 4 OSs. 5 different browsers. DNS modifications. MS acknowledged it's some issue on their end but two weeks later they haven't corrected it.

Unfortunately no. Been trying for weeks. MS it's some glitch. Blank page. No download. It's not DNS. A browser issue etc, etc. been through all possibilities.

Does anybody have the downloadable recovery image for the Surface 3 laying around? Windows 8.1. I've been trying for weeks with MS to get it due to it only giving me a blank page when I try to download it with no resolution. I can create a share if anyone would be so kind. 150/150 connection...