Sounds like a reload to me. Before wiping the drive, try placing your old drive in an external enclosure to try reading any remaining data left on the drive from a different (working) PC.
My wife has a known good working Surface 2. I purchased Surface 2 with these problems:
#1 In Word or Calendar apps my type 2 cover keyboard works intermittently. I swapped it out with my wife's same keyboard and that doesn't work. If I remove either keyboard cover and use the screen it woks...
