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So you are still charging through the regular power port not the USB port, correct?

My error. Apparently that wall socket was on the same circuit as another with a GFCI which had tripped. Back in business now. Sorry to waste anyone's time.

My SP3 was showing low battery so I plugged it into the charger. The next day I go to turn the machine on and it won't come to life. I get a very brief start screen? maybe for a tenth of a second, then I get an icon of a battery with one bar on it in a circle and that's it, back to black screen...

Normally I don't trust these guys at all and would never let them touch my computer, but in this case I contacted support and was having a live chat with them, and then a phone call when I explained about pressing "1" and getting "that is an invalid selection". So I was talking to the software...

Well I just got my SP3 and was busy setting it up. Works quite well until I tried to activate my office365 1 year subscription. It wouldn't install. Contacted support and requested a phone call, they called and said to press 1 to talk to a rep, after repeatedly pressing 1, was informed it was an...