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Hello My Surface pros (gen 1) pen has stopped working. In device manager it is saying Wacom Device This device cannot start. (Code 10) STATUS_DEVICE_DATA_ERROR It was working fine until I updated to the creators addition of windows. I've reinstalled the most recent Wacom drivers and...

the first generation, sp1. thanks Jon

My pens eraser has dropped off. I've got all the bits, has anyone out there successfully repaired this as I can't seem to buy a replacement. thanks Jon

hello I have an SP1 with the same issues. I've tried both the suggested fixes but they don't work for me. I deleted the high def audio device from the sound and game controller in device manager as I don't have a listing for the realtek one and restarted but I still have the same problem...

Hello all. I'm just preparing to upgrade to windows 10. I've created a recovery disk to my new 32gb USB stick. I would like to use the USB stick for other things besides the recovery disk, is it possible to back up the contents of the recovery disk to my NAS drive and then reformat the USB...

I managed to open it with a dremel. Its complicated in there, I confirmed the cable and magnetic plug were OK using a continuity test and that the power pack had failed (not sure why at the moment). The cheap ebay power packs work OK but the magnetic plugs are very very poor. So I decided to...

hello Having just repaired two eBay replacement chargers I'm hankering after my original one. The only thing stopping me is working out how to get into it without partially destroying the case. Now I have to accept its just scrap taking up space in a draw so I'm going to get the tools out...

I've asked them if they felt this would be safe to use with a pacemaker by email and phone. We will see if they respond. Thanks for the help Jon

I just found this on : http://answers.microsoft.com/en-us/surface/forum/surfwinrt-surfhardware/surface-rt-giving-electric-shocks-through-body-is/592f1d5c-7b15-41ab-b557-6895dc2d61c5 This is the reply I received from the support escalation team: "My name is x and I work with Microsoft on the...

I've tried all you have suggested. Yes I would like it replaced , but as mentioned that's an issue. Thanks for the help. Jon

Thanks Great info. I will move the recovery partition as soon as I get my backup solution sorted. Now just to work out why its electrocuting me while its charging and I will be a very happy bunny. I'm loving it so far. Thanks again Jon

Hello My new manufacturer reconditioned surface pro makes my fingers tingle when you rub the back of the device while on charge. I know this is a common issue, but is it that bad? Does it get worse or have any other negative effects? I've spoken to Microsoft who initially agreed to have it...

Hello I just received my surface pro. Its sold as A1 as new, it arrived with some scratches on it so I thought I had better check it all out. When I look in my computer c drive highlighted it says 22.9gb of space free of 50.6gb. I thought it was a 64gb drive? I was also hoping for a bit...

Great info thanks. So if I buy a dock later on is that a problem? Would I have to factory reset and repete the update process? Yes the pen is a big plus for me I have a samsung note phone and use the pen alot, but its a tad small. Is there a linky for those wacom drivers? What do you...

Hello I was looking for an Asus t100 transformer, when I came across a surface pro 1 64gb, manufacturer refurbished and described as A1 for £274. I know the surface is far superior and took a punt, does it sound like a reasonable price? I'm reading through the forum, but wondered if there...

Hello I was looking for an Asus t100 transformer, when I came across a surface pro 1 64gb, manufacturer refurbished and described as A1 for £274. I know the surface is far superior and took a punt, does it sound like a reasonable price? I'm reading through the forum, but wondered if there...