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I find it astronomical that a kid puts in a decent chunk of her hard earned summer work money to buy not one, but two computer tablets from Microsoft that won't work for her. Thanks for the suggestion above; she and her dad tried that (and about two hours worth of other "tricks") and none...

We just bought our daughter a new SP2 from Best Buy last week. We took it to her when we visited her college yesterday. She tried to charge it overnight and it read "Battery Not Detected" this morning. We tried to do all that the Microsoft site said to do to no avail. Took it back to another...