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The Surface can not provide enough power to run the super drive. You either need a dock to provide more power or a different drive. I have an LG which works but the new models detect but as soon as they spin up the power consumption must spike and it drops off. Staff corrected a spelling error.

Yes I have had them fail, also had them take literally 12 hours to complete. Just download the image from the Microsoft site and it will work.

I had a SP3 which took under 10 minutes to recover. I have now had 2 SP4 units and both take a long time to recover and I have recovered many customer units and all of them I have to leave over night or if they start recovery early on the day then it doesnt finish till almost close. I have seen...

I had brought this up before and everyone in the forums here just gave me hell for saying it but a LOT of the surface units do this. I work in a retail store which sells Surface and EVERY single one of our displays had this issue. Some would recover if you left them but it would take anywhere up...

That's why I said nearly every. How many have you had to do a full recovery on? All of our 4 display units had the issue. My own personal unit had the issue and I have had customers coming back with the issue. Before we spoke to Microsoft we were actually replacing the units for the customers...

I work for a retailer and nearly EVERY SP4 has the 7% recovery error you are talking about. The only way to fix it is to download the image from Microsoft and recover with that but it still takes hours (getting stuck at 50 something percent for a long time) when all the Pro 3 models only take...

No one have any suggestions on how to fix this???

I was hoping this would be fixed by now but it seems Microsoft doesn't even know its happening. If I go into settings, personalisation, then start and change the bottom option for "Show recently opened items in jump lists....." to off that setting works for a couple of hours and then for no...

I am loving the Windows 10 now but I am still having the issue where I can not get audio from HDMI any more. I use my dock hooked up to a TV in my bedroom and since using the Windows 10 builds have just accepted that it doesn't work for now but considering today they released new Intel drivers I...