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I sold my SP4 and was considering the Surface Laptop. You know the lack of USB-C is a good thing. I think together with Thunderbolt is probably a waste of time. Thunderbolt has been around for years and I still don't see the point of it. USB-C may be useful in the future but in the lifetime of...

I write left handed and it is mostly palm rejection issues (not rejecting) that seem to upset the apple cart for me. The SP3 was way worse than the SP4 and no doubt they keep updating drivers. I had this discussion over and over, over months previously especially when I was on the SP3. The...

I think that is the problem. Corner performance for note taking is irrelevant. How many people use a Surface for full blown art work? You may do but most people such as students and myself want it for diagrams and not taking. The most important think is instant response and 100% reliable palm...

I was thinking the problem with the Surface Pen is it doesn't use the Wacom EMS technology which is where the screen is active and the pen is passive. The obsession to screens as thin as possible has done the whole inking performance a disservice. This EMS technology was last used on the Surface...

Problem solved. bought a Lenovo 910! First of all I had to solve a Qualcomm driver issue making the unit use CPU but aside from that and an awkward placement of the SHIFT key on the RHS, it is a great unit. I will miss the inking even though I never use it any more. I will miss the Windows Hello...

Just thought I would add too. Just now I came back to the Pro 4. Windows Hello logged me in. No mouse or keyboard response. Restarted and it worked fine...this is the sort of annoying stuff that wrecks my workflow. Today, not an issue as it is the weekend but this happens just as often with...

I think Windows Hello requires good light to work so it is impractical for a mobile device used in different light settings. It would need to use IR or some combination of lighting that would always highlight features sufficiently to provide a consistent and reliable response. I have Windows...

My motivation to buy the Surface Pro 3 was that I had a Surface Pro 2 and I loved the pen on it and it was a pretty cool device in its own right as well. I bought the 3 but was right away disappointed with the pen performance. I really mean reliability. The 2 had the sensors for inking built...

I agree to proceed with caution on new Microsoft Products. They have a well earned reputation for failing to test and take care with their new product. A black lash from users is a healthy and sensible and totally predictable reaction to all this. The best way to find out about bugs is from...

I use my SP4 not only at home but in other homes and offices every day, day in and day out. Whether Hello works or not is totally dependent on lighting. At home I am next to a window off to my right. It works probably 80% of the time. It will work 100% if you are in average indoor light and...

I've sort of looked on with amusement as the Hello feature is pretty hit and miss. I carry the Surface around to appointments and I would guess Hello works 80 - 90% of the time. It is very sensitive to lighting though and I really think it needs to be more reliable than this. It is easier and...

I think you should get it replaced or fixed. Even if it is outside of warranty this is a known issue, well known to users and Microsoft.

I thought it might be worthwhile to start another thread on this. I use my SP4 a lot during the day visiting customers. I close the lid, put it in the leather case and drop it in my car when finished. I find sometimes, but not always, I will take it out again at home or my next appointment to...

The sfc /scannow is not a lot of use for fixing system files. It used to work but I've noticed on a number of computers now it doesn't work. The DISM command likewise I haven't been able to get it to work. It would be good if some guru nailed this.

I had the i7/256G SP3 and I upgraded to the i5 base model with 4G RAM and 128G storage. I don't regret it one bit. I traded down as the Surface was a second computer for business use. I have the same software on my desktop which is much more powerful so I use the desktop for things like photo...

I finally broke down and got the SP4. I had the i7 SP3 but decided based on my use that I would just get the i5/128G device which is half the price. I went for just enough rather than plenty in reserve. I've just spent the last two hours getting everything going on it. Impressions... 1...

I've had more strange things happen with the SP3 than any other computer I have owned. Yesterday I got the spinning circle for two hours and tried restarting it several times. Eventually it started and was then installing an update. Occasionally the display won't come up. I blame Microsoft for...

I have this issue too. I can't be 100% sure as this issue has happened on occasion even on 8.1 but lately I have had a few issues including freezing. I suspect it is W10 updates. Microsoft seem to be having trouble.

I have removed some stuff from startup including Spotify and it seems to be behaving better. It may be a combination of things on the device. I guess I have a fair bit starting up on it so I went through the startup to knock stuff off that I don't need. There could be an interaction of course...

I am noticing somewhat unusual behavior. It is the CPU making the machine run hot enough for the fan to cut in. This is unusual and normally only happens occasionally in normal use. It is now happening most of the time. This is since this update this will definitely reduce battery life, although...