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Nevermind, realized I purchased complete warranty plan and they're giving me a brand new one because they don't have any replacements.

Looks like my charger is also broke because it won't charge on the bottom port but my dock charger works on it. Gonna take it to the MS store today to get a quote.

My SB slipped off the table with the charging cable attached hitting the hardwood floor. I can see the metal contact dented inside the charging port and I think it broke. Now charger won't light up or charge when plugged in. I tried plugging it in my dock charger and the screen just turns...

I was trying to create a bootable Windows 10 drive via the Media Creation tool and during the download, I thought it would prompt me to insert my USB thumb drive when download was complete, but it didn't. It just formatted my SD Card (without confirmation) where I store all my OneDrive stuff and...

I had the same dilemma a month ago assuming most of the bugs should be fixed. I took the risk and purchased one and had to do an exchange for a new one within 3 weeks because couldn't refresh the recovery image. Still have most of the issues mentioned above w/ a brand new one.. For $2k and...

The q&a says that's passive

Make sure you have both bootable USB Recovery Image and WIN10ISO handy.

Update: The tech at MS Store couldn't fix it so I went in w/ my old charger and pen and they exchanged it for a brand new one. Also bought the protection plan since I bought it from eBay new within 45 days. Kudos to MS Store. I guess my issue is an outlier because from all the googling I did...

Here's my experience w/ the MS Store support.. I bought my SB brand new from eBay a few weeks ago w/ 30 day return guarantee and everything was running fine until constant crashes so decided to reset to factory but was having issues w/ recovery. I took my SB to the MS Store this weekend and...

What's the difference in these two methods? Download a recovery image for Microsoft Surface Windows 10

How do you check which SSD is installed?

It's registered and still under warranty. Can I take it to the MS store or do I need to call tech support?

How do I safely wipe the SSD free space on the SP3 before I sell it?

So the Surface keyboard needs to be attached in order to game w/ the NVIDIA GPU? Why couldn't they just build it w/ the NVIDIA GPU attached to the tablet?

Also, why are there two video drivers installed? Intel HD Graphics 520 and NVIDIA GeForce GPU. What's the point of the intel hd graphics driver and how do I know which video driver is working?

Just got the i7 256gb w/ nVIDIA gpu and applied all Windows updates. Should I apply nVIDIA drivers for best performance or leave it w/ MS drivers? How do I update w/ nVIDIA drivers?

Well I just bit the bullet and ordered one. Keeping my fingers crossed that most of the bugs will be resolved soon.

Well when I say light gaming, I don't play any newer graphic intensive games like Crysis. I only play Starcraft 2 and Counter Strike GO which runs on my SP3 but very slow. Gaming is probably the least of my priorities. I need more space, ram, faster processing, and I like the bigger screen and...

I have a Surface Pro 3 64GB i3 and it's not powerful enough for my daily use in web/app development, vmware running linux/osx, light gaming, graphic design, ms office,etc all on the go. I want to get the SB i5 256gb but with all the issues noted in the past few months I'm concerned. Have most...

Recovered but forgot to check restore folder structure so it put everything in one folder.. I guess I'll just sort it out manually thanks!