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This was the site for the battery info: http://jaxbot.me/articles/surface-pro-2-battery-report-after-3-months Run powercfg /batteryreport in the command prompt. Somewhere in the window that opens is information advising the total length of time the battery has been used for. From memory it...

A useful site to find the week number is: For 2012: http://www.epochconverter.com/date-and-time/weeknumbers-by-year.php?year=2012 For 2013: http://www.epochconverter.com/date-and-time/weeknumbers-by-year.php?year=2013 For 2014...

Check out my pic which is the repaired/refurb replacement. I'm not saying every country's will look like that - heck it might only be the way they look in Australia. Mine was also shipped in a padded white bag with a blue Surface sticker and the clear plastic. But my replacement had clearly had...

I'm truly glad to hear you were happy with your exchange. Maybe Microsoft finally got too many complaints about 8.1 not being installed on its refurbished replacements to ignore. Would you care to share images of the stickers on the box? I'll do the same and it will be interesting to compare...

For those that received a replacement in a small, plain cardboard box and want to know if it is a refurbished unit, check the stickers on the box and that should answer your question. The attached photo is off one of the stickers on the box I received my refurb replacement in.

I adored my 128 Pro. I'd bought it due to nerve and hand problems (overuse) and the problem disappeared virtually overnight. I'd replaced my previous laptop completely. I know it wouldn't meet everyone's needs to be able to replace their devices but as a writer, it was perfect for me. Then I had...

I've read many who have received flawless externals but others like myself have received scratched up units. I also read, and I'm not sure how accurate it is because as they said they were making assumptions, but some people who bought Surface Pros marketed as refurbished swore they received a...

I've posted a longer rant in another thread but one of the stickers on the brown box should say "DESG: Repaired". These ones are refurbish.

One of the stickers on the brown box should have the letters DESG and the word Repaired next to it. These are definitely returns. And don't count on them arriving in brand new condition. The refurb I got has scratches on the screen, back cover, near the charging port, even more near the SD port...