Search results

I've had the Surface 2 RT, SP3, SP4, and now the SB. Mine has not been flaky at all; quite the contrary, I'm really happy with it and sold the SP4 and a touchscreen AIO to pay for it (I got the 8gb/256 model). All good here. At any rate, what do we really know about SB2 regarding features...

Not clear I have the same issue. I went to MS Downloads, found Office 2013 Service Pack 1 32-bit Version, and downloaded it. When I tried to run it, it said there wasn't enough memory. Any suggestions? Thanks!

got it My new S2 arrived yesterday afternoon via UPS, and I'm typing this message on it. So let it be said: once the right person got hold of the situation, she stayed on it, kept me informed, and was sending me emails yesterday confirming delivery, etc ... bravo to Kathleen. The unit...

OK, so last Tuesday the Microsoft tech service rep "Kathleen" emailed me and said that she had only just found out that the problem underlying Microsoft's inability to replace my Surface 2 was ... it's out of stock in France. Not only that, but I looked around, and it's out of stock in the UK...

I will add this, in case anyone doubts this story: I can and will post both my support case numbers, AND the transcripts of all three chat sessions (though beware, the last two are in French). You can see quite clearly that much is being promised but absolutely nothing is happening.

Hi T64. We'll, it's February 11. I first chatted with a Microsoft tech and got the assurances about the Advance Exchange program on February 1. On the same day, I see my case number on the myservice.surface.com site, and it says that the order is in progress, so I thought that all was well...

Hi everyone, So my Surface 2's OS got corrupted somehow (or so Support says, on a chat with a tech). They immediately offered to send me a new one via the Advance program, where they take your CC info and you essentially buy a new unit (they put a hold on the CC for the cost of the new...