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I had the same issue. Try the "two button shutdown" .... http://www.microsoft.com/surface/en-gb/support/warranty-service-and-recovery/surface-pro-wont-turn-on#shutdown Well, it's more of a "two button start up" than shutdown! :) No need to do step 1, just shutdown your SP3 normally, then...

Here in the UK and I use TVCatchup, which is available as a free app in the Windows Store, or you can just stream directly from the website - TVCatchup - Never Miss A Show Again TVCatchup provides a live stream for all the channels in the UK, so I guess you could use this to watch world cup games.

Resetting is worth a try, but it didn't make any difference for me - always nice to give the device a refresh once in a while though! :) Are you using a Surface keyboard cover? Which one - Touch or Type? I was using the Touch cover. Since changing to a Type cover about 10 days ago I have...

So I performed a hard reset about a week ago. All updates (including 8.1) installed, no other apps installed except NextGen Reader and the default apps. S2 was running well. About a day later the phantom touch issue came back! :( For me, before and after the reset whenever I got the issue if I...

Just wanted to add that I've been having this exact issue with my S2 too! Yet to perform a hard reset, but I will give this a try at a more convenient time. For me I have found that when this happens, like others have said, if I press the sleep button to put it back in standby and then leave...

When I run a battery report, I get a similar reading - the design capacity is higher than the current full battery capacity, but I believe that is relatively normal. I'm no battery expert, but from what I understand, as soon as the battery leaves the factory it's capacity basically starts to...

What happened... well, not a lot really! :) Spoke to MS support again - they basically just said that shouldn't be happening (etc, etc) and suggested taking it back for a refund/replacement or they would send me out a new (well, re-conditioned) device. The usual thing, basically. Since...

No, I don't think Chrome is available either - although, to be honest I'm not certain... Will need to double check on my S2 when I'm back home later!

Have you tried accessing the website from Internet Explorer in "desktop mode" (rather than Metro)? That might be worth a try. I have found some websites do not work or just don't render correctly in IE Metro, but are fine on IE in desktop mode. The message telling you that you need to update...

Arrrggghhhh... It's happened again! :( Left my Surface 2 charging all day... have just come to use it and notice it is only charging to 99% again. With in 10mins it's down to 97% already and that's doing nothing more than doing a battery report and checking these forums. This has only been...

I've had my Surface 2 connected via Bluetooth to a wireless speaker listening to music, while using WiFi and I didn't notice any issues at the time... If that's what you mean?

If your problem is related to the fact that the Mail App is only downloading/syncing x number of days/weeks/months worth of emails - then you can set the "Download emails from" option to "Any time", which should download and then keep all your emails on the device.

You could try the "Download emails from" account setting. It may be that you have this set to only download 3 days worth of emails and I'm assuming any emails older than 3 days will be removed from the device (they shouldn't be deleted from your actual mailbox). That's how Windows Phone works...

Contacted Surface Support (in the UK) - they are very good... Friendly, informative and not at all patronising. Anyway, they agreed it sounded like a hardware fault, my Surface2 was barely a month old so I've actually just contacted the retailer (John Lewis) and they've agreed to replace. I...

Thanks both. I thought that something might be wrong, but I just wanted to be sure before contacting tech support. I was also interested to know if anyone else might have been experiencing the same issue.

My first post on the SurfaceForums - it's been a great resource of info for both my Surface1 and now my Surface2... and I'm hoping someone may be able to shed some light on my situation... I've just noticed that the battery on my Surface2 doesn't charge all the way up to 100% - it never goes...