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tried this, they want me to send it back now and then just wait...to not lose my place they want to keep the money.... worth a try to see to see if anyone had fixed it themselves... thanks

Just got the Surface book - great device but I have a hot pixel. Its a white pixel on black and red screen.. I have tried all the fast flashing screen fixes and even massaging the screen... still there... Usually I would return the item to Microsoft, but its the i7 512GB version.. SO THERE IS...

Ok I have to try this when I get home form work....

I have exactly the same problem...i can shake the tablet and it makes this horrid rattle noise...i changed it over for a new one and this one has exactly the same thing? Surely not meant to be normal...