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So I tried the troubleshooting app with Cortana and didn't get anywhere. I also went through all the steps in the link you provided. As a "last" resort I even called Blue Technologies customer support. They were awesome, btw! However, they couldn't help either and shipped me a new microphone...

Hi all, new to the forum. Thanks in advance for your help. I have a 1 year old MS Surface Pro and just purchased the Blue Snowball Ice USB Mic to do some recording with. However, the surface pro is not even registering that the mic is plugged in. It registers and works on my wife's hp laptop...