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That is bent return it

This isn't a refurb is it?

Yes simple answer to this one Use start8 you get back the original start menu or not should you prefer the new ui. And you can configure the virtual start button and physical button to do a range of options including open to desktop as you want

What model surface do you have?

This is a tablet, keep that in mind when you realise no one else is doing anything remotely like this and this is a thin device, you make anything user upgradable and it will end up huge and heavy. So no I think it should be as with most things keeping up with technology of the time I have a...

as a wet install system not a F'in chance. There is so many of screw ups just waiting to happen.

I'm very on the fence over this case, I like the idea of the protection and the benefits of side protection however i'm concerned about the extra bulk it will add to a point, but my real concern is all that plastic insulating the unit and making it hotter. I have the Maroo portfolio case at the...

TBH you may well be right, I'm up to 3 so far and i'm ordering a 4th exchange. All the unit are DESG: New but I'm not convinced, if they are new the QC is horrid.

Well I usually agree, but I love this thing if one more exchange gets me a perfect unit so be it, however anything else and I'll keep this one.

Don't get me wrong the sp3 is a wonderful device I'm typing to you on it now, I'm not looking for issues but everyone so far has had a real issue unfortunately. I cannot accept scratches from production, nor can I ignore non-functioning buttons, the pixel is a minor jiggle but in general use I...

Spoke to support again, They have agreed to do another advanced exchange as they say this isn't acceptable, once the other surface ships back they will start the process and as a gesture of good will are supplying me with another charger and some spare pantips Tbh while this is annoying the...

correction I think it's a minute piece of dirt.

Well after using the SP3 for a few hours I've noticed I have a dead pixel, anyone know what MS is chance on a dead pixel? frankly I dunno whether this is worth a return, I'm conflicted as everthing else is ok....

Ok 3rd one has arrived from MS Surface Support i've looked over the unit and so far all the buttons work, the speakers work, the tactic response seems weak but whatever. I just need to check the screen for scratches if that is all clear we have a winner, for the second time support have...

Right i'm sitting here waiting for my 3rd SP3 i7/512 Now i'm a patient man alot of the time, but i'm starting to loose said patience due to the build of the SP3. First one turned up in a pristine box, but the screen was scratched, then my replacement turned up 5 days later only to discover the...

Well I had to return the first as it was scratched, then when I think I'm sorted I notice the volume rocker is dead on my NEW replacement, sigh. So now I'm waiting on a advanced exchange Monday Tuesday for the 3rd sp3. I have to say I'm starting to doubt the sp3 as my sp1 had a dodgy on off...

My post pretty much covers the issue as I spend 3 consecutive days discussing the refurb issue with the MS team

Received it brand new in a quilted bag in a brown box, it came with the factory plastic films where as the reforms are just in the quilted bag. Checked it all over as I had a 3 day discussion with MS over the mortality of supplying customers with refurbished units after returning units damaged...

Me rep told me to look at my contents insurance as complete covers two accidents per term and it's not exactly cheap, he mentioned a exchange unit when the fault is yours is £350 bear in mind the policy price plus the excess it's near enough the same