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I have some crack digitizer - and try to register to ask about service cost

thans what should I do at this moment - ? are there any benefits register my surface ?

Hi, I get my surface pro 3 as a gift ( form second hand) - I've tried to register via website but have problem - I've contacted with surface help desk - first time they need 24h to do this - but after 24h no success :-( - second time they need abut 3-4 h - after another 24h - still no success...