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Finally there is an easy fix - it worked for me and at least another one! Head to the 5th page towards the end! http://answers.microsoft.com/en-us/surface/forum/surfpro4-surfdrivers/surface-pro-4-clock-speed-of-cpu-keeps-the-same/a20f481a-fe3d-4e15-b0b5-ea11f8c62795

My issue above has been resolved - I used a USB keyboard / mouse combo and gained control of my SP3! This is, just in case someone else is in this unfortunate situation!

I dropped and cracked the screen of my SP3. I want to send it over to Microsoft for repair. However my problem is that my SP3 does not respond to any screen or keyboard(!) input and as it contains some sensitive customer documents I have an issue! Any ideas please? (apart from getting a new...

I have noticed a disturbing malfunction in the notifications area regarding airplane mode. This button shows that it is "on" while clearly it is not (i.e. both wifi and Bluetooth are operational). In addition, when I go into "settings" the corresponding button is set to "off". Go figure!!!! Any...

Thank you for your time to reply

Could someone look into their Device manager and write back to me what their microphone reported? please!

What is the microphone reported by your device manager under audio inputs and outputs? mine shows Microphone Array (Realtek high definition audio). The reason I am asking is that I clearly remember that the very first time I was trying to setup Cortana there was a setting regarding gain - now...

Open the Store App. Next to the search box on the top right, is your picture (from the MS account). Click on it and go Settings - you are done!

can you please explain how to get this Hosts file and install?

Finally, I took the plunge and did a clean install following my upgrade from 8.1 - I am still investigating the benefits... One thing that I noticed immediately, was that doing a clean install the system does has many drivers inbuilt and as such e.g. in the Control Panel's uninstall section, you...

How did you do it? - can you detail the steps please?

I have a feeling that something is not quite right with the upgrade... Cortana is not working "properly", microphone is playing up, Edge crushes from time to time etc. I have an itch to do a complete reset (Settings / Update and Security / Recovery / Reset this PC). Do you see any drawbacks /...

ΟΚ - finally it has to do with the mic! I retrained her to my voice and now when in quiet place and me speaking loud enough she responds! Thanks you for attention

Does she respond to your "hey Cortana"?

Cortana appears to run OK for me EXCEPT that she does not respond to "hey Cortana" (the appropriate setting is ON) - I need to press the mic picture in the search bar in order for her to hear...

Where is the "Cortana section" please?

I like the feature of Cortana! As I understand there is an option for "her" to listen and respond to "hey Cortana". In my machine (SP3) she does not! I need to click to the little microphone next to the search space at the bottom for "her" to listen! Is this normal? Is there a way of resetting...

The question is in the topic! Does anyone have a guide? Thank you in advance

I do not understand what goes on with the update: up to recently I had a folder supposing to hold the downloaded windows 10 files with the size of around 6 Gb. Next time I looked the size went back to 140mb AND the Windows 10 update started downloading! I just don't get it. What happened to all...