Search results

Why do you turn off your camera? What do you mean with lid closed? Type cover over it? Yes of course the camera doesn't see anything

I don't have a Surface Book, but I've had quite a lot of Surface 3 and Surface Pro devices....all from customer support and I can tell you, that you will never get a new one. It will always be a refurbished device. If you have the same issue with 3 out of 3 devices, I would look for something...

You at least HAD a store at some point.... Here in the Netherlands we only have phone support. The one consistent thing of the phone support is that it is always inconsistent!

I would contact Microsoft and ask them what a battery replacement would cost. And ask if it is not covered by warranty

Long time ago, but did you ever get this fixed?

I believe this is where I started: https://support.microsoft.com/en-us/products/surface-devices or here: Sign in to your Microsoft account You'll have to select your device and then fiddle around with the options until you get the possibility to send in the device.

I have it too at times. I have the idea it has to do with the fact that I have two accounts

On Reddit there is a guy replacing Surface Book's batteries

Still.... even if a device is 4 years old.... could be really a pity (to put it mildly)

This happened to SP4 devices mostly. Your battery is most likely swollen. You shouldn't use it anymore

I've been at a client where they decided to always use the previous version of software. So, while the whole world was on Windows 7, they were still on Windows Vista. (Never had issues with Vista by the way)

Did the update on my SP 2017. So, shouldn't be an issue for yours

You are most welcome. That is what this forum is for! I am sorry this has happened to you. What type of protection case do you use? The type cover? I did use a laptop bag with padding and everything. I am not sure if it will help at all. It is something I saw on Apple forums. The thing is: I...

Looks like this: Surface Pro 2017 Advanced LTE: Prevent light bleed spots in the middle of the screen I will try to answer your questions: 1: Pressure on the LED panel. Either pressure on the screen or pressure on the back. Most likely even pressure that is evenly spread causes internals to...

Great! Still there is a lot of work for Microsoft to do. For example: speech to text doesn't work for Dutch. I can really use features like this when in a traffic jam. Then I am able to speak to my Surface Pro and that way dictate E-mails, chat messages or whatsoever, but I would not be able to...

In that case I hope they made sure that while using tablet mode, the app is as touch friendly as on the iPad and several Android tablets.

Perhaps some help can be found here: https://support.microsoft.com/en-us/help/4036280/surface-force-a-shut-down-and-restart-your-surface

Hope that helps!

With a screen that thin....where would you expect the computing power to be?

You're kidding, right?