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I can give you "some" insight, but I have some questions myself as well. I have a Surface Pro 2017 Advanced LTE (so, a SP5 actually). I have tried the Surface Dock (1st gen), but for some reaon it didn't play well with my two screens. At that time, I was planning on replacing my desktop with my...

Well, at least in English you can use dictation. In Dutch that feature is still missing

I've had wireless charging on Lumia devices without the need for a glass back (I think) And as I am typing this I am watching the YouTube presentation from Panos Panay on the Surface Duo. It does really look like a great device!

Thanks for chipping in @sharpuser ! Hope this helps!

Agreed. I have had Samsung Galaxy phones for a while now and although I think they're good phones I would have loved to have phones with build quality like my Lumia 930. That design was fantastic! Nothing wrong with a plastic back cover. The fact that the front is glass...duh.... but I don't see...

I would really try to contact support. Perhaps they can point out some sort of key combination that triggers a different way of booting. Otherwise @sharpuser can perhaps point you in the right direction. I think he lives in a different time zone, so it may take a while

I would start at Microsoft Support There is even a specific route to get support for Surface devices. Don't ask me which route, because they haven't made it easy, but it is possible.

What does Microsoft support tell you? As long as the EUFI BIOS is there and you have an image, it should never result in bricking.

Hmmm... Are the pins of the connector on the SP clean?

You should get the virtual keyboard if you set the machine to tablet mode. I would check the nearest store and ask them if you can test your SP with another type cover and the other way around, test your type cover on another SP.

Good luck! Keep us posted!

I think you should be able to get that through support

Perhaps this can get you going: https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware Got this from Download Windows 10

Just read, that more people are having this issue. Plugging in the USB plug can damage the device.

Yes, that works fine. But it is weird! It feels like even Microsoft itself doesn't trust their app store to be around for a while. Even they think it is not worth the effort to create a Windows app....

Normally if you go further from the steps that tell you to install the diagnostic toolkit (which is obviously impossible in your case) you can continue to the option to send it in. However, a Surface Pro 3.... Wouldn't it be almost as cheap, if not cheaper, to buy a second hand Surface Pro 4 or...

No, doesn't ring a bell for me. Using SP 2017

Ah ok, like that. I thought you were one of those people that always turns of cameras in meetings. In the meetings I have it is getting more annoying.

These are weird times. Just enable your camera. If you're in a face to face meeting you're not going to stare out the window as well.

It still works... there is just no Windows 10 app anymore