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I think it is called attitude. Most people I know who are IT professionals have a bad attitude problem. And you can not tell them anything. I think it is time for someone to get the broom out at Microsoft and sweep the place clean. Perhaps Gates and Nadella would be a good place to start.

When plugged into the charger that came with the SP3 or when connected to the docking station, when the device is fully charged when you hover over the charging icon it says "Fully charged" or "Plugged in not charging (99%). So in other words when the device is fully charged it stops charging...

I did read somewhere (think it was on the intel site) that it is a problem with the Intel Graphics Driver firmware. There was a beta fix on the Intel site but I did not download it. I generally steer clear of beta software/firmware. Perhaps someone more adventurous than me would like to check it...

From my many years in the business world I have come across many IT Professionals (Developers/programmers/software engineers) who have attitude problems. They seem to think they know everything and will not listen to anybody. Have seen many IT people sacked for this sort of attitude. I think...

If you do not have it then you are lucky but even one of the mods here reported having it.

This has been happening to me since the May Firmware update. Did not happen before that update. Another example of the sheer incompetence of the software people at Microsoft. I think some of these Microsoft software people need to quit their job and go and do something else. The people at...

Well after the disaster with the May 2015 Firmware update ( I now get two white flashes every time I turn on or wake my device) I will not be doing any more updates. (If it is not broke why fix it.) It is obvious to me that the people at Microsoft have not a clue as to what they are doing. If...

Well I do not agree with leeshor. I recently installed the May 2015 firmware update and since then every time I turn on my device or wake it up I get two white flashes. One before and one after the Surface Logo. Did not happen before the update. With my two Windows 7 computers I decided a long...

This is my suggestion. First switch your device off. Wait a minute or so and switch it back on. Once it has started go to the windows desktop. Right click on the windows logo on the extreme left bottom of the screen. Select control panel and then windows update. When the windows update screen...

Edit: My Sp3 and keyboard were purchased on September 19th 2014. The warranty for the keyboard expires on 10th December 2016 and the SP3 on the 28th November 2016 so both a little over two years. Some have suggested that this is to comply with legal requirements in Australia and New Zealand but...

In Australia and New Zealand the warranty period is a little over two years. Mine is around two years and three months. But the warranty period is different for the SP3 and the keyboard. Who knows why? This has been raised on the Whirlpool forums but nobody seems to know why. If they were both...

When I run disk clean up after it has finished I click on OK and the program deletes the files selected very quickly. However if I instead click on clean up system files it does another scan. If when it has finished I click on OK it takes ages (15 minutes or more) to clean up the files and the...

My SP3 i7/256 has been doing the same since the last firmware update 19/5/2015 which I installed on 24/5/2015. I get two white flashes every time I wake up the device or switch it on etc. Was fine before the update. Looks like Microsoft has stuffed something up here.

Unlike you I have no complaints with Microsoft support in the Phillipines. I first posted a query on the web site and they phoned me back immediately. I later phoned them in regard to a problem with the pen that came with the device. Told them that the store that I purchased the device from...

The only reason Apple products sell so well is because Steve Jobs when he was alive was a good salesman and marketeer. And he was able to sell an overpriced heap of garbage onto guillible and unsuspecting consumers who have now become indoctriated in the Apple cult. I have an iPad2 which I was...

Eveyone, and I mean everyone, should do thorough research before buying a product of any description. That includes visiting this site as well as other sites for information. That is what I did before purchasing my Sp3. As for people who buy Apple devices they are unfortunately (in my opinion)...

Have you accidentally turned the brightness down? Do you have the Type Cover (Surface Pro3 Keyboard) attached? If so hit F2 to increase the brightness and see if that works. Good Luck.

The printer was installed automatically by the Surface Pro3 when I set it up. I have deleted the printer and got the Surface to re-detect it and re- install it but the problem is still there. Have thought of installing the printer in desktop mode but surely that defeats the purpose. So now if I...

yes I have done that but can not get the printer to print both sides when printing from the surface. Works on my other computers but not on the surface. Must admit I do not like windows 8 at all. The sooner Microsoft ditch it the better.

I use the printer preferences on my Epson Artisan 725 and select to print double sided (flipping on short or long edge) but it does not work. Only prints on one side. I do not have this problem with my Windows 7 computer or laptop. I also have not been able to figure how to get it to work.