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When you go to Settings > Display, click on the external monitor and enable the option "Make this my main display". Yes, if there are sleep issues and it does not recognize the external monitor after waking up, then things will be re-arranged.

I have three external monitors connected to my Dock: 2 via mini DP-to-DP and 1 via USB DisplayLink to DP. All monitors are 2560 x 1600 30" Dells. They have all always worked from the outset; however, there were major reliability issues: Wake from sleep and reboots would often cause one or...

It's been a few days for me and no still no occurrences of my usual external monitor issues. The sleep issues remain, of course, and wake-from-sleep still disables output to one or more of my external monitors and/or messes up the text scaling. For the disabled screens, I just power off and...

This morning when I woke the SB from sleep only its screen was on--but at least it was on! :) As for the externals, I had to power off and back on; something I also had to do when I used a USB hub with my SP2. Still too early to tell if this is a long-lasting improvement, but let's hope so.

Yes, I know the Dock has given me a lot of trouble with my external monitors and now more frequently with my fingerprint reader after sleep. However, I have never completely lost one or both DP monitors (like you, they are mini to standard) permanently. At most, I have spent several hours in...

Let's see what happens over the next couple of days when I wake from sleep to see if I see any improvements.

You're very welcome! That's why we're all here: To share our experiences and help each other out. On my SP2, there was a time where it would go to sleep but when I woke it up, it had crashed and turned off completely. Again, frustrating in that you leave things in a certain state and you...

Well, if it booted into Safe Mode and the eject worked, then it certainly signals that some additional OS/custom app is interfering. I wouldn't be too concerned about reconnecting and Safe Mode because as I stated above, Safe Mode is restricted, so certain OS functionalities are not loaded...

I believe you are thinking about Safe Mode, which is not what I meant; however, it is still a valid troubleshooting procedure, but something I would only pursue after testing out safe boot. Do this: Press Win+R Type msconfig and press Enter Click on the Services tab Select the "Hide all...

Bizarre. Have you tried a safe boot? As in disable all non-MS startup apps and services and see if it works in that mode?

I do not have a solution but rest assured you are not alone. Perhaps it is the SB firmware or Display Drivers or a combination of both or something, but I, too, continually experience the frustrating issue of disconnecting the Dock power from the SB only to end up rendering the screen blank and...

There's certainly not anything wrong with posting questions here, but keep in mind that your machine is under warranty. So, never hesitate to contact Microsoft where you will be able to connect with a live tech support agent, rather than having to wait for forum posts. The bottom line is that...

I must have been downloading the wrong .zip file because this time it worked! Thanks for your good vibes! :D I never permanently lose one or more of mine; it just sometimes takes a lot of effort at times to resolve. And this happens often, which is why I am so desperate to resolve, I am...

Thanks! That's the procedure I tried because I used to do it on my SP2, but perhaps I may have downloaded the wrong drivers, so that's why I asked for the link. I'll certainly try again. By the way, how are your two externals connected? Are you using DP daisy-chaining, USB, Surface Dock...

First, can you tell me how you manually installed the drivers? Also provide the link where you downloaded them. The reason I ask is that I tried both the .exe and .zip and I was unsuccessful with both. To your post, however, my monitors have not disappeared with rearrangement but just with a...

I do not have faith in the Dock's monitor capabilities when using DP, so imagine my opinion when using DVI/HDMI/other adapters! ;) I, too, have experienced the totally-not-recognized monitor issue and, again, I'm using strictly DP! At other times, you can hear the audible sound that Windows...

You're not alone and the Dock and/or Window' support of it definitely has its reliability issues. :mad: I am using the same external monitors that I used for my SP2, yet I'm still getting all these weird issues (black screen, resolution, monitor loss, etc.). Sometimes, all it takes is just a...

It's a new machine; you're entitled to support, so try Surface Support and connect with a live agent. They'll be able to do a screen-sharing session with you to review and troubleshoot with you.

This morning, it woke from sleep again. But just a few seconds ago, as I paged back to Page 2 of this thread and scrolled down, that's when I got the Display Driver error. When it woke from sleep today, though, the external monitors remained off/unrecognized; I had to power them off and then...

So far, so good since the new firmware update; woke from sleep successfully this morning. All monitors functioning properly as well.