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This problem used to be horrific with my SB (I have 3 monitors: 2 via DP and 1 via USB). It has vastly improved over time, though, with the various Updates. I now consider it a non-issue; however, I still keep a handy utility on my Task Bar to restore the display configurations when the issue...

The Dock has its issues. You should try to connect it directly to the SB and see if it still disconnects.

I love it and can't wait for more and more apps to start supporting Windows Hello. At the top of my list right now is LastPass.

Surface Pro Line: For those who prefer tablet functionality, primarily. Surface Book Line: For those who prefer laptop functionality, primarily. Simply adding the kickstand to the SB clipboard would not be enough to justify the elimination of the Surface Pro Line. In order to achieve that...

Microsoft does, indeed, provide a non-subscription-based install of Office. You can get to the web page via various avenues but the bottom line is that you're looking for a home-based/one-time install and you will land here: Microsoft Office Home & Student 2016

I started to experience some strange display issues, including one or more screens going blank--something that hadn't occurred for weeks since the last hardware update. So, today, I rolled back.

Yep, you can be forced to enter your password no matter which mechanism you're using, so that's nothing on the facial recognition. However, how about if you're talking with somebody and you turn around in the direction of your computer to get something...and then it unlocks...revealing...

I am using LastPass with a Fingerprint reader; have been doing so since my original SP. When you install LastPass it will detect that you have a Fingerprint reader and ask you if you want to enable it; you can also manually activate and deactivate the feature on your LastPass Account settings...

Windows 8 used to do this to me frequently on my SP2 when switching to/from my USB "docked" state, which had speakers connected. So when I "undocked," it would still be sending output to the USB speakers; and when I "docked," it would still send output to the SP2 speaker. When this happened...

I absolutely refuse to downshift to Hibernate for my sleep settings because I hate that state and it is not the functionality I want. I dislike it so much that I'd rather take my chances and hope it wakes from sleep rather than put it into hibernation. That being said, since the December 2nd...

Not one, but a couple: Display\SurfaceDisplay\SurfaceDisplay.inf System\PreciseTouch\iaPreciseTouch.inf System\SurfaceBaseIntegration\SurfaceBaseIntegration.inf System\SurfaceTouchServicingML\SurfaceTouchServicingML.inf

Microsoft was forced into making the Surface line because their hardware partners certainly were not stepping up to the plate to showcase Windows 8 and the Modern UI. Even though I have been an early adopter and I love my Surfaces, I always have thought that at some point in the future, when...

Microsoft was hell-bent on releasing Windows 10 in July. All that could be done was done to meet that milestone and they did. Microsoft was hell-bent on releasing the new Surface products in October. All that could be done was done to meet that milestone and they did. If Microsoft wants to...

There's no "activation" necessary; I have two 30" Dells connected to the Dock. But the Dock definitely has stability issues with its connected devices. I have two Docks, so I am always able to troubleshoot to determine if it is more-than-likely an issue specific to one of my Docks (i.e., a...

Apologies are great when that's all you need to resolve an issue: "I'm so sorry I hurt your feelings because you misunderstood and that's not what I meant at all. What I meant was..." Apologies are of no use when a product is broken. So they apologized; okay, so my sleep and external...

A-men!!! And I do not know why: It is always suggested so nonchalantly; People agree do to it so nonchalantly. For #1, I think this has just become today's malaise in Support, all around. I face the same issue with my corporate IT Department: Why bother with troubleshooting?! Just...

Yes, it is common for sfc to report that it could not fix all issues, so don't dwell on that. Are you able to get into Safe mode with your account? And network connectivity now works? Regarding Windows Hello, just delete and re-setup. It doesn't recognize you because that's part Hello...

Safe mode is supposed to work and get you to the basics for Windows. The Networking option adds that capability so it, too, should work; if not, something is seriously messed up. Have you tried a sfc /scannow? If, even after that, you are still not able to get to a usable Safe mode, then a...

You are unable to boot into Safe mode? That's definitely something serious, for sure. What error do you get? Your 1511 error is the same that practically everyone seems to be experiencing, so I don't think that's a concern. However, the Windows Defender update error (seeing that it is the...

The following update was released on December 4th and it generates the error: • Update for Windows 10 Version 1511 for x64-based Systems (KB3122947) - Error 0x80070643 Search the internet and you'll find that so many people are experiencing the issue that it is obviously a bug that MS needs to...