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I've used SquareTrade in the past and they are very good. Unfortunately, looks like they are about $400 for a 3 year plan which isn's a good value to me. You can get that for a reduced price through Amazon, but it can only then be used on Amazon purchased products. I am going to buy directly...

Former Apple buyer looking to buy a Surface Pro. I've always bought AppleCare for my laptops there, as its 3 years coverage for one accident. (I've not ever had an accident, but have had failures out of warranty so come out OK) Looking at Microsoft Complete for $119, but it only covers for 2...

In the US, retail organizations don't have any obligation to carry out warranty claims. They have a return period that is usually printed on the receipt and prominent on signs in the store. Many stores have restocking fees for things like a laptop. Best Buy does not, and will take back an...

I've had pretty good experiences with returning stuff to Best Buy, but never tried to do it outside the period. Good to know they are willing to work with you.

Over the last few days the used SP4s with those specs sold for $670-$910. The average seems to be around $750. I didn't look at the details of what was included, but did notice the $910 had a couple of keyboards, a case, etc.. A lot of variables including condition, what's included, listing...

I just don't think they will deliver. How can they possibly at that price point, and the minimum number of people planning to buy one based on funds raised? And if they do, what will the quality and reliability be. I'd rather spend a couple hundred more and get an Acer. If the weight...

The battery life is the biggest downsize to the Acer. Its not quite as good as the SP4, but from the reviews I've read I believe part of it is that its display is brighter and if its turned down appropriately it gets closer. Its also a bit heavier due to the water cooled design. Two things...

The short answer to your question is that you don't need anything more than an i5 for a good Lightroom experience. SSD is the biggest thing that makes a difference. I use Lightroom heavily and currently have 3.5TB of photos which are stored on a NAS and backed up from there to another NAS...

I'm in analysis paralysis (which is not new for me). Here are pricing of options for device, keyboard, and pen; minus tax, extended warranty, etc.. i5/8G/256G $1567 - New Surface Pro $1128 - Surface Pro 4 $978 - Surface Pro 4 Refurb $749 - Acer Switch Alpha 12 $594 - Acer Switch Alpha 12...

This alternative is comically ridiculous, but only $299! Attack of the Clones: Chuwi produces its own Surface Pro 4 lookalike starting at $299

The missing information in the original post was that you didn't buy it from Microsoft. I would have said to go to Best Buy as a first step. Given that it's dead, I don't think they are out anything to replace it for you. The Microsoft Store is just acting as a service location for you since...

I would assume that retailers are going to start discounting the SP4 inventory as the new Surface Pro works into the supply chain. If you see any good deals, please share. Thus far I've not really seen much movement in the usual places.

There will be USB-C via a dongle that attaches to the dock port. Another thread started on that topic. The Acer Switch Alpha 12 has had fanless cooling of their i5 and i7 similar machines since they came out last year, so this isn't new. Not sure if Microsoft is using the same technique they...

I would first try a reset of Windows 10 to see if the problem goes away, if you haven't already tried that.

Or they'd have to do something more ridiculous like what Apple does with the watches. They offer a few packages with a particular watch and band.... meaning if you want something else you have to buy an extra band you don't want. If they just sold the watches separate from the bands, then you...

I missed this in all the initial reports this morning too. I think the USB-C hysteria is a bit over the top. Its a non-standard standard at this point and while it would have been cool to have one, I'm not going to decide to buy it or not because of it. Having this dongle option seems like a...

Microsoft has created a Surface USB-C dongle for ‘people who love dongles’ I missed this at first, but according to this article, Microsoft is going to provide a dongle for their proprietary dock port that will turn it into USB-C. The USB-C world is a dongle world, so they are providing "a...

I think you have to take it relative to the other published values. If they SP4 had a published value of 9 and people get 5-6; then the new SP should get 9 I would think. Will have to wait for real life experience. Personally, 9 would be great as it would get me through a long plane ride...

Not bad timing... within warranty, and a few days before Microsoft rolls out the latest Surface products.

Will be interesting to see how this works with Office. A couple of use cases come to mind. First, it would be cool to be able to just create my own clipart if needed in PowerPoint. There are a lot of times when I can't find an arrow that works like I want and drawing it might be the better...