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I am becoming increasingly frustrated with my SB! There appears to be a graphics card issue because Adobe's Premiere Elements will not run previews smoothly, making project nearly impossible preview! Now I am having an issue with losing the Internet. I have had my provider out to check their...

Thanks. But shouldn't updates make everything current with newer releases? But I'm guessing that's a moot point. I still think this is a graphics card issue that I am going to have to take up with NVIDIA and Adobe.

I agree, those numbers get too far into the weeds for me also. But I sounds, to me, like a graphics card issue. I'm going to the NVIDIA site to see if I can find some answers.

This problem is extremely frustrating because it is nearly impossible for me to preview my project. Last night I had finished my current project of 8 still images and a short video clip. While the soundtracks play the Monitor remains black a good part of the time, even when I try scrubbing...

I purchased this computer because I believed it would be able to handle Photoshop, Lightroom, and PrE. I does ok with Ps and Lr but it chokes up on PrE! I'm still convinced that this computer is up to the task and maybe the problem is with my Preference settings. I'd like to get input from...

Yes, that worked. Thanks

I rebooted my SB and it's behaving normally again. Thanks, should have done that before posting this message /-:

My taskbar has suddenly stopped popping up over my windows. If I have a window maximized my taskbar can no longer be accessed. I went to the taskbar settings page but there is no option to force the taskbar to come up on top of windows. I'm sure there is an option to force that to happen, but...

I haven't tried re-installing Lr yet. I'll give a try that when I'm finished my current project and met my deadline. Thanks

Thanks for this suggestion but it's overkill, I can live with this issue. Someone on Lr suggested the following workaround. Use Alt+L or Alt+M and a left or right arrow key to get to P in my macro.

My "IT" service in Geek Squad. About every 6 months I contact them to run their "tune up" procedures which are a battery of procedures they run that scan for viruses, malware and whatever else can cause problems with the OS. I don't know if that included "custom image file". I am running Win10...

The menu bar in Lightroom has a number of tabs, like Edit, Window, View, Photo, Metadata, etc. I can click on the tab to open them but I am trying to create a macro that starts by opening the Photo tab so my first command in Alt+P, which would ordinarily open the Photo tab, but it doesn't...

Thanks, It's nice to know there are volunteers anxious to help!

Neither situation has occurred since I did the hard reboot.

In the past, it was simply waking up, this last time it was definitively shut down. Yes I have only removed the "Tablet" once, so I can't answer that question. I doubt it. I keep in on my desk 99% of the time. I do have it connected to a Docking station with an external monitor, speakers...

It's no longer under warranty but this is the first time I've had a complete shutdown. The others were just my SB not waking up. I've learned that the simple way to wake it when it wants to stay sleeping is using the hold power button for 30 seconds then hitting it again. I didn't know that...

It definitely needed a cold boot! I can't tell you what a relief it was to get you response. I'm a photographer and I had just loaded my current shoot onto the machine's SSD, I was freaking out and pushing a deadline! I thought this was going to be the usual refusal to wake up thing that...

Bingo! Thanks, that worked! I was sure I was going to have to ship to a MS Service center, but I was sure there must be a keyboard solution, I just couldn't figure out what it was!

My Surface has not started this time. It's dead! Is there a way for force it to boot?

My Surface Book shuts down for no apparent reason and it will not restart until it is good and ready. The first time it happened I thought it had just gone to sleep, but it wouldn't wake up and the power button did nothing. It remains, inert, for more than an hour sometimes but, eventually, it...