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Thanks, I've always wondered it there was a downside to keeping my SB plugged in all the time. I'll try doing that.

Thanks for that suggestion. The tablet has a very tight fit and doesn't "wiggle", but I did push, tug, tug, and even bang but the battery info reports "fully charged" with the tablet indicates "0% and not charging". \\I'm beginning to fear the worse! Fortunately is only the table, which I...

I was on the phone with MS because my Adobe Premiere Elements program was misbehaving, even after several "Geek squad tuneups" and several reinstalls. My Explorer 2 program was crashing all the time and the developer couldn't figure out why. MS suggested that I reinstall my OS, they left me...

I can't remove the "tablet" on my SB because of "Tablet Battery is low" and it's "not charging"! I leave my SB plugged in all the time and I've only had the tablet off once, months ago. Am I SOL or is there anything I can do, short of turning my SB in and paying the $599. replacement fee?

Ok, thanks.

Thanks for that response. Can you tell me how I would initiate that process?

I've recently reinstalled Windows on my SB, now every time I start my SB I get a message the "restart in required to finish process". What is "Surface Systems Aggregator." and why does this prompt appear every time I reboot?

I recently reinstalled windows on my SB, with the help of MS with frustrating results, programs were doing strange things. For example, RoboForm was entering passwords without prompting me for my master password and RF was unable to fix it. So I contacted MS again and they transferred me to a...

Thanks, I'll check it out, but I just read a review which read, in part: "Despite being one of the pricier options, Macrium Reflect Home is powerful, thorough and offers a tailored, efficient experience."

I've been experiencing weird problems with my Adobe Lightroom, Photoshop and Premiere Elements programs as well as my explorer2 program, which crashes all too frequently. I've posted some of these issues here and on other user forums and none of the issues I'm having have been experienced, or...

Sounds right to me. Thanks for the follow-up.

Apparently disabling it from the command line actually does "removes the hiberfil" file because my search can't find it. But my volume never changed after I removed it. Which seems odd, if, as you say, "it's a giant file". Maybe it's because I never put my computer in Hibernate mode? I've...

Thanks I'll check it out.

Interesting, I had no idea. I will ask them if they have considered this issue in the Mirror backup. In the meantime, am I going to run into similar problems with other Mirroring backup systems? Thanks

NVIDIA says MS modified their chip so refused to discuss the problem. I'm guessing this is a graphics card issue and the "modified" one inside the SB because no one on the PrE forum reports having this problem.

I disabled Hibernate at the command line, which I read removes the hiberfil.sys file. When I was done I rebooted but "free space" did not increase.

I subscribe to Carbonite. Their Tech support department told me their Mirror image backup was incompatible with SB because it did not allow their Mirror Image to access the SB Bios. This was rather alarming because I've been using their Mirror Image backup for several years, which I...

NVIDIA says MS modified the chip and that I should contact them! I'll try MSLive and see where that get's me. Or do you know a better way, since MS modified this chip for the SB.

Thanks, I'll do that. I have NVIDIA's attention. They emailed me and asked for more info and a steps recording, though I'm not sure that records the screen, I've never used it. The important thing is that I have hooked a NVIDIA technician who may be able to tell me if this is a graphics problem.

Makes sense, and I've even wondered it that might be what's going on, though I didn't bring it up when the ISP tech was here, I figured he'd know about that as a possible solution to my losing access. But, since I posted this message it hasn't happened again. But I will contact my ISP, again...