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Here is an update on the GPU issue. The MS Store tech told me the problem with my graphics was due to the fact that the Tablet Battery was dead and that the Tablet Battery powered the graphics elements of the machine. They assured me that if I replaced the machine I would be able to run...

Yes. I'll take it there tomorrow to see what they can do about this. At this point I'm mostly concerned about sending this machine to parts unknown for a replacement with all my data still on the failed unit.

The Tablet Battery on my SB is dead, and it will not charge. The MS store told me that replacement was the only option and that they could do it for $550.00! Is there a cheaper route to getting a replacement?

Thanks for your responses, Sadly, my SB has been out of warranty for about a year. I'm guessing I'm dealing with a dead battery, which, I guess, started when the tablet battery stopped talking a charge almost a year ago. Looks like I will have to figure out where to get a replacement. I...

My SB will not turn on. I followed the hard reboot steps below which has worked in the past when this occurred but it will not work this time. Step 1: Press/hold the Power button for 30 seconds. Step 2: Press/hold volume-up button and the power button for 15 seconds. The screen may flash...

This is all very discouraging. I bought my SB specifically to run Adobe software; Lr, Ps, and PrE. It does a pretty good job with Lr and Ps but it does tend to chock in detail work. It's failed miserably with PrE. I'm now getting vertical lines on still images, which is something new...

I was so encouraged by this but after I made the changes and rebooted my machine the problem was still there. Is it possible that there is corruption of some kind in the OS? With that in mind, I reinstalled the OS a couple months ago, but it wasn't a clean install, I installed it while...

Thanks so much for this encouraging response, I have been almost given up on this SB! What is that? I installed the 6-day trial. It opened but it would not let me create a project. I finally gave up and uninstalled it. But I even have problems running Elements, my jpg images display with...

Still hoping to hear from someone using Adobe Premiere Pro

I have been using Premiere Elements for years but it doesn't run well on my SB. Imported jpg and tiff mages display with verticle lines. When I use PrE on my very old desktop this doesn't happen. I installed Premiere Pro on my SB last night and I could not create a "new project", PrP went...

I just discovered that my SB will not start when it's not plugged in apparently because the tablet battery is dead. I've only been able to remove the tablet once, but the battery will not charge so I can no longer remove it. When the computer was unplugged and I tried to restart it I got a...

I have been getting ready to return my SB to it's OOB state. Is Wipe is tantamount to doing that.

Thanks. I used "Duster" to blow out all my ports. Let's see if that works.

Have you tried Dan Antonielli's "Adobe App Scaling on High DPI Displays (FIX)"? How: Tell Windows Look for an external manifest file. Create the external manifest files. setting the "PreferExternalManifest" option in the registry? I have used it on Lr and Ps and now my fonts are now easy...

Now my machine is shutting down for no apparent reason, see my recent post. Along with this there ie failure of the tablet to charge; it's at zero and "not charging" in spite of giggling the tablet to force better contact and doing some strange things in Adobe Premiere Elements, things that no...

My SB has begun to shut down, for no apparent reason, it just goes black! I checked the Reliability Hx and all it says is that "Windows was not properly shut down". There is another error that is always present, the "Windows Camer Frame Server" but I don't think it's related because sometimes...

Thanks. I think it's odd, with the modifications to the graphics card, which I imagine to be enhancements, that I am having trouble running some features in Premiere Elements, features that perform normally on my old tower. So far no one has been able to address these performance issues and...

anyone care to jump in here?

I would like to DL this utility but I don't want to get a raft of crapwear or get loaded down with browser or email add-ons which seem to be about to happen whenever I click that BIG green "Download Now" button which always seems to lead one down a primrose path of unwanted options. Whatever...

No, but I'm using a device that is running Windows, not a phone. I found a listing for a MS app but the download option was greyed out, apparently not compatible with the OS. What app are you using on your SB?