Search results

Failure may be too strong a word, and clearly new hardware forums are largely populated with people who have problems ... but ... there is no question in my mind this product was rushed to market before it was ready, and there is no question in my mind that the Surface Book is not what it was...

Panos may be a visionary (arguable), and the Surface Book may be his baby, but what people who work on computers want most of all is reliability. On that measure, the Surface Book is a failure. My Surface Book did not turn on again this morning. How technologically advanced is a computer that...

My Surface Book would not wake from hibernate again this morning. Keyboard lights up, clipboard will detach and reattach, black screen. I am up to date on everything. Pressing Power and Volume did not work. Pressing the Windows key and P did not work. I read in another post that Panos Panay is...

Releasing one version of the SB with a higher end SSD to send to reviewers, and then mass producing a different version for consumers to purchase, would be incredibly slimy and deceptive. It is essentially fraud. Shame on MS if that is really what they have done.

Now that I've had a few days with both chargers, and the non-dGPU i5/8/128, I can say that the 65w charger does charge the batteries faster than the 36w charger. However, the difference is not dramatic.

I'm with Wayne. I rest both wrists on the base, grasp the left and right sides of the screen, and lift up the screen. I'm a bit afraid of dropping the screen, so I don't really want to lift it up with just one hand.

My understanding is that the 36w PS (supplied with the non-dGPU SB) will charge a non-dGPU SB under normal use, and will charge the tablet portion only of a dGPU SB under normal use. However, it is not quite enough to keep up with the dGPU, so if the 36w PS is used to charge the base of a dGPU...

Since the recent firmware and Win10 updates, I have not experienced this problem. I realize now that it was not a wake from sleep problem but rather a wake from hibernate problem. My SB was set to hibernate after 120 minutes (default), and the problem only happened after long periods of...

I would have trouble taking seriously anything that Panos Panay says after this product launch. Grandiose not-quite-true performance claims, semi-misleading comparisons, general unfettered braggadacio, and then a poorly thought out and poorly executed product launch. Over-promise. Under-deliver...

I read that the 65w charger is supplied with the dGPU SB and the 36 watt charger (which is basically the SP3 charger) is supplied with non-dGPU units. I received a 36 watt charger with my non-dGPU i5 SB, and I bought a separate 65w charger. The 36w charger is slightly smaller and lighter, so I...

Within a few hours of my original post, a handful of people replied saying that they were experiencing the exact same problem. That suggests any reasonable amount of QC testing would have returned a report on this bug. If this was the only significant QC oversight with the release of this...

This is another issue that was obviously not properly tested before the product was released. You can't tell me that they didn't leave these things on overnight and not one single tester observed that it didn't wake up in the morning. They must have known about it, and they released the product...

Length of time asleep is also a factor for me. It does not happen when the SB has been asleep for a short time. I only ever see it when I open up the SB first thing in the morning.

I use my SB for lecturing in class, instead of using a binder. So I am trying to approximate the size of a regular 8.5 x 11 piece of paper. Accordingly, I much prefer the 3:2 ratio over a more letterboxed ratio.

Ditto. Used Acronis for a few years, but have been much happier with Macrium Reflect.

Since the recent updates, my SB (i5/8/128) is working very well. The only real issue that remains (other than the odd freeze) is that when I open the lid in the morning, sometimes (not always) the book will not wake from sleep. The power is on, because I can detach the keyboard and reattach, and...

I have noticed similar peculiar trackpad behaviour. I achieved much better scrolling in Firefox and much less lag by turning off pinch to zoom in the trackpad settings. With pinch to zoom on, sometimes scrolling would start right away, sometimes it would lag, and sometimes it would not scroll at...

I have learned to turn off auto-brightness on all my devices to save battery life. I have also learned that I can easily get by with 10% or 20% brightness in many circumstances, which has an incredible effect on battery life compared to the default 50%. Setting the backlight timeout to a very...

I have to agree with these last comments. I agree that Windows is a much more complicated animal than Mac OS due to the multiple configurations it has to support, but that is not the issue with the SB. With the SB, Microsoft had a great opportunity to showcase how well its flagship OS could...

Yeah, I'm also 1 for 2. First SB was basically DOA, freezing and crashing so frequently it was useless (worse than useless actually, because I spent hours trying to get it to work). Second SB is much, much better, and performs more or less as expected. The only issues I have now are losing...