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  1. surfdock

    power supply problem

    The SP3 power supply blinking is telling you there is a fault. Try using a different USB cable to charge your external LI-Ion battery pack to see if the symptoms remain. Otherwise I concur with Telstar that you ought to seek a replacement power supply. You could always bring your battery pack...
  2. surfdock

    disable windows button vibration feedback?

    Open Device Manager Goto System devices - Surface Home Button Right-click - Disable If this helped, please mark the thread solved.
  3. surfdock

    Trouble outputting to 4K display

    Hey JReinhal, I know when the Dock was first released, some customers were having problems getting the display working. I thought that was fixed with the latest firmware and windows updates for Surface Pro 3. If you can't get any monitor to display on the dock miniDisplayPort with latest update...
  4. surfdock

    Trouble outputting to 4K display

    So it turns out that 60Hz 4K is not well supported on SP3 right now. 30Hz works just fine. This is a limitation of the Intel U-series chips and the bandwidth they can support on a single DisplayPort data stream. I don't think monitors like the Samsung U28D590D or Asus PB287Q support the tiled...
  5. surfdock

    Solved how to disable Metro apps from starting up with Windows

    Use the Microsoft Sysinternals tool autoruns.exe: http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx This is a powerful tool and you can mess stuff up, but it will show you *exactly* what is starting each time you boot windows including all the services and hiding spots in the...
  6. surfdock

    Trouble outputting to 4K display

    Can you post a dxdiag and dispdiag log file? Run dxdiag.exe and click "save all info" From command-line run dispdiag.exe and save the .dat file. Please post those up on onedrive or something. Also try to install the Samsung monitor driver: http://www.samsung.com/in/support/model/LU28D590DS/XL...
  7. surfdock

    Where does HERE Map store offline maps

    Check the support site for the app: http://here.com/help/win81/maps/downloading-maps#save-map
  8. surfdock

    SP3 charger problem

    What phone do you have? Can you try using a different phone charge cable? Can you try charging a different phone and see if it works?
  9. surfdock

    Trouble outputting to 4K display

    The Samsung U28D590D doesn't require an active cable or adapter. It natively supports DisplayPort 1.2 so all you need is a pin-for-pin miniDisplayPort -> Full-size DisplayPort cable like this: http://www.amazon.com/Accell-B143B-007J-UltraAV-DisplayPort-6-6-Feet/dp/B00A7R9I22/ref=pd_cp_e_1 There...
  10. surfdock

    SP3 - Help me choose mouse and HDMI adapter?

    The Surface brand Mini-DisplayPort -> HDMI adapter F6U-00011 is compatible with both Surface Pro 2 and Surface Pro 3. I believe it is also compatible with Surface Pro 1. For desktop use, I would get the Accell brand adapter from Amazon. I believe it costs less and supports slightly higher...
  11. surfdock

    Dual Monitor w/ MST Hub

    We confirmed with EVGA that the early hubs have a HW issue that cannot be corrected with firmware updates. You need to RMA the unit by calling: 1-888-881-3842. No word about other vendors like Club3D/Startech, however if they are based on the same chipset, its likely they have the same problem...
  12. surfdock

    Better processor and graphics

    You're right, Broadwell is fantastic! I'm eagerly awaiting 20mm parts from AMD - hopefully we'll see something before 2015.
  13. surfdock

    Finally: Daisy-Chaining Monitors With DisplayPort 1.2!

    For those of you with the EVGA MST hubs, we confirmed with the vendor that the hubs that are not working with Surface Pro 2, Surface Pro 3, and other Intel-based laptops is due to a hardware problem in the MST hub itself. Unfortunately, this problem cannot be corrected with a firmware update in...
  14. surfdock

    Solved SP3 multi-mon dpi scaling tweak

    Looks like Intel removed the custom resolution utility in the latest 3907 driver. So you need to get the 3621 driver to get the feature: https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23885 Once you add the resolution with 3621, you can install 3907 over top and it should keep...
  15. surfdock

    Better processor and graphics

    Indeed. I think the choice of CPU vs GPU can be balanced better for CAD and intensive graphics. Current generations of Intel and AMD solutions can adjust the voltage and frequency of the CPU vs GPU cores independently depending on demand and to meet a certain power and thermal envelopes. I...
  16. surfdock

    Better processor and graphics

    I'd like to see an AMD APU-based system. Intel beats AMD on CPU hands down, but AMD is way ahead of Intel on GPU and has way better support in CAD and advanced graphics tools even without FirePro discrete graphics. I think an AMD APU can have a really good performance balance - just like on the...
  17. surfdock

    Mirosoft Wireless Display Adapter

    Gaming is a very interesting scenario and from a performance tuning perspective I think it is in opposition to watching videos. Some Miracast adapters sacrifice overall display quality to get better response time (less lag) which makes them better for games, but not as good for watching movies...
  18. surfdock

    Trouble outputting to 4K display

    Hi. Do you get the exact same behavior whether the monitor is plugged into the dock or directly into the Surface? I'm not too familiar with the Samsung monitor, but some early 4K monitors had to have a menu option set to switch from DP1.1 -> DP1.2 mode. Can you double check the settings on the...
  19. surfdock

    Solved Problem opening many MUI apps

    Please follow these steps to collect some logs: - Run dxdiag.exe – click “Save all info” - Run dispdiag.exe from the command-line and save the .dat file - Visit http://displaylink.com/support/sla.php?fileid=109 and download the DL diagnostic tool. Click the advanced options in the UI and enable...
  20. surfdock

    Dual Monitor w/ MST Hub

    Thanks Pawin. We have the same older version of the box here. Going to do some more research on this firmware issue.
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