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    Bent Surface Book clipboard! WTF?

    bring it to MS store to get replaced man. That is scary. Mine already got replaced 2x, and at both times it was due to "bugs" in the system. So I guess a physical deformity should easily get that replaced. Either way keep us posted and good luck. MS Store in Freehold mall NJ is pretty good...
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    Can I take my Surface to Microsoft Store for support if I didn't buy it from there?

    yes you can. i got mine at CDW and had it serviced at MS store
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    SB crashes when playing a video from facebook site... getting frustrating

    ok looks like it happened again, albeit just once since I turned flash off, so at least it's still better than before.
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    SB crashes when playing a video from facebook site... getting frustrating

    Thanks. So over the weekend I have disabled the Use Adobe Flash setting, and so far it hasn't crashed the system yet while browsing. Won't this prevent me though from viewing sites that are flash driven?
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    SB crashes when playing a video from facebook site... getting frustrating

    Hey thanks for the reply. Yes it does happen in clipboard mode but not as often as when in laptop mode. Flash is enabled as well. Any help is greatly appreciated. Should I switch to insider builds?
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    SB crashes when playing a video from facebook site... getting frustrating

    I have the dedicated gpu. All updates installed, and I am jot on insider builds. Edge is default configuration, I never saw any option regarding flash. Thanks
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    SB crashes when playing a video from facebook site... getting frustrating

    Am I the only one with this issue? I have already wiped the book and reinstalled. still same result when using edge.
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    SB crashes when playing a video from facebook site... getting frustrating

    Hey. Anyone else encounter the same issue, where when you go to facebook using the edge browser, the whole surface book freezes until you press the power button or the detach button.... this is seriously starting to get frustrating.... all updates are installed but it seems the book is getting...
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    Early Adopters...

    I do believe the issues are more with win10 and not really the book's hardware. I think they tried to make it work with most hardware and brand but never really checked on their own hardware compatibility. On a side note mine has glitches but nothing that makes me want to return this. Satisfied...
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    Microsoft issues apology for Surface issues

    I'd like to chime in as well... I got my SB replaced coz of some nagging issues, albeit minor ones. So far I've had the original SP, 2 SP3, and the SB, all of which I had the MS store replace, the SB because of a tiny scratch on the screen, one of the SP3 due to a broken glass, and the SB due...
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    Got my SB replaced and got an excellent after sales service

    lol... giving credit where credit is due.
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    Got my SB replaced and got an excellent after sales service

    I've been reading some mishaps and some horror stories of experiences with purchasing or support, so I figured I'd share my experience with getting my replacement unit. I got my SB from CDW through a business account. I started having some BSOD and some minor quirks (blinking screen, total...
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    The Surface Book Saga

    damn sorry to hear that mess happen to you.
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    Screen cracked

    ouch. sorry to hear that. hopefully MS can replace it for you.
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    Firmware Update 2 Dec

    so far have not had any issues on mine. Ever since I had my SB, I had one occurrence of losing mouse pointer (today though). I had some BSODs which were from using beta drivers, and after doing a reinstall haven't had any issues at all.
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    Can we scale RDP session on Surface Book? Mine goes 100%

    Thanks. Right now I'm using Remote Desktop Manager, but the fonts are not as clear. With that trick, does it scale and keep the clarity?
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    Firmware Update 2 Dec

    Nice!! What model did you get? 512GB or 1TB? I thought 1TB not out yet (you mentioned 3k so figure it might be 1TB hehe) :)
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    Can we scale RDP session on Surface Book? Mine goes 100%

    Hey has anyone tried using remote desktop on your SB? How's the scaling? Mine goes to 100% scaling, hence the fonts are barely readable. Can anyone confirm?
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    Good Bag, Thank Goodness

    Lucky you... wouldn't know what to do if that happened to me and no bag.
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    "You Say Hello, I Say Goodbye"

    Does your battery last longer when you use regular PIN and not Hello feature? I've yet to try disabling Hello but so far the book is lasting me all day on and off. I do have sleep switch to hibernate after 15 mins if that matters.
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