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If the unit is within the 30 day return period, you could just return it for a refund and then buy a new one.

This is why it is prudent for people to fully "wring out" their machines while they are still within the in-store exchange period, rather than just unpacking it and hoping for the best...

A Hynix drive is probably preferable considering this bug affecting certain Samsung drives.

The primary benefit of cycling the battery is to help calibrate the "fuel gauge".

VLC is great but a bit of a CPU hog. When on battery, I usually only use the included video app (XBox Video). It may be limited, but I have not found anything that compares to its efficiency.

99% - not charging means that the charge terminated prior to reaching the previously determined "full charge capacity". If you put the computer to sleep (hibernation might be required) it will probably turn on reading 100%. The full charge capacity is then recalibrated to the new value. The...

Try a different video player. That is comparable to VLC which is also a bit of a hog. The included video app's CPU utilization is under 2% while watching 1080p video. On my SP2 the total CPU utilization is 5% while using the video app to play videos on my TV via miracast.

I have only used the DS4 on an SP2, but it should perform similarly on an SP3 Yikes! 10cm! The range is definitely further than that. I have used it from my couch with the SP2 connected to the TV (about 3m). I believe that DS4's advertised range is 10m. You can connect the DS4 to a PC using...

The SP3 has a few special challenges in this area that are not present in many other phones and tablets. First it is still on the heavy side for a tablet and in conjunction with the increased size results in greater stress when gripped from the edges. Finally, the thinner glass "compromised"...

To help preserve the battery, many devices don't initiate charging until the battery has been discharged at least a few percent. My SP2 won't start charging until below 97% (the SP3 is likely the same) and my Dell has customizable charge profiles.

You must have been using it with the backlight enabled.

The SP3 automatically terminates charging once the battery is fully charged, so leaving it plugged in will not overcharge it.

It is really six of one and half a dozen of the other. Keeping it fully charged will cause degradation but so does using it. Fast charging causes heat and battery wear, and the heat generated by SP3 further degrades battery performance. It would be nice to have a user replaceable battery...

One of the advantages of the SP/Desktop combo over the SP/XBox is Steam's in home streaming. You can play your desktop Steam games on your SP3 anywhere your home network reaches (and not tax the SP3). Plus, the Dualshock 4 controller works great with the Surface (using ds4windows). If you...

I would say get the i5/8gb SP3 and a desktop, if you can swing that. The i5 seems to really be the sweet spot with the i3 being too slow (and too little storage) and the i7 is really hobbled by the inadequate thermal design.

I have been using the adapter with my SP2 for a while and and I quite like it. I actually rarely attach the keyboard to my SP2. I do wish they had used better batteries for it. It really runs down quickly if the back light is enabled. I don't know why they are discontinuing the device - it...

The OP posted "Glad I am not alone" with a link to a thread containing those images. I could be wrong, but I understood that to mean that the linked thread reflected (I did it again) the OP's problem. A reminder...

How so? I merely posted images from the OP's link that seem to illustrate the problem. Many seem quick to dismiss that the OP actually had a problem. If the photos are an accurate reflection (see what I did there :D) of the OP's issue, then it was clearly a defective unit. I think that...

The other given reasons for the distortion seem like BS (something about the digitizer precluding a flat display :rolleyes::rolleyes::rolleyes:) since there is no evidence of distortion here. Seems likely that the OP had a defective device

Guess you're not keeping up...:rolleyes::rolleyes::rolleyes: My take away was that the OP's screen was distorted which seems to be confirmed by this follow-up post.