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I had a similar runaway system process that was unrelated to the SD card issue and unaffected by sound events. I "solved" it by disabling the two MemoryDiagnostic tasks in the task scheduler. I have not had any occurrences of runaway system process since I disabled those tasks (several months...

I guess it has been about two weeks since my spate of random restarts and they have not re0curred. I don't know if the latter restarts were related to the earlier keyboard triggered restart. Perhaps it was cosmic rays, or the alignment of the planets, or a fluke. I did perform a volume up and...

Well, my friend Daniel told me that he is the final authority, so.... And that was the last message I received from him - over a week ago. I guess I should be thankful that I can at least do an advanced exchange - even though they consistently end poorly. At least my Surface is mostly working...

My honest suggestion would be to get the SP2 at the reduced price. It is fairly mature now and most of the bugs have been addressed. Assuming you get a good "copy" I think it is a better value than the SP3. Unless, you are invested in the new form factor, there just doesn't seem to be a...

You could always go back to the SP2. With the recent price drop, if you buy new, you would only be out $200. Then you could wait for the Broadwell SP3s.

Interesting... I just heard back from Daniel...after a week (but he apologized for being out of the office yesterday :rolleyes:). He is completely unwilling to authorize a new replacement, but for playing the MS support game he offered me my choice of one of the following lovely parting...

From the early reports, it seems that the SP3 CPU can get up to 90C which would likely result on the device being hotter.

Random shutdowns/restarts Sweet merciful crap on a stick! I must have really angered the Microsoft gods with my last rant. I recently experienced a random shutdown followed (within 2 minutes) by a random restart. A few days ago, I had a spontaneous restart when I detached my keyboard, but...

sp1<sp2<sp3

Once bitten, twice shy...

Actually, my current SP2 has been pretty stable and has not developed the screen creaking. I am really just irked by the battery issue. I realize that it was caused by a firmware update, but I think that it is still fundamentally a hardware defect. I suspect some production problem with the...

I don't think that I have had many rants - perhaps you are confusing me with macmee...:wink: Of course, my last rant was rather epic... I don't know of it makes me unworthy of an SP2, but it definitely makes me unworthy of an SP3 - or rather the SP3 is unworthy of ME! :LOL: I can certainly see...

EDIT: :shocked: This certainly ended up longer than I intended... I debated whether to post this but I am growing more and more frustrated as I wait for a reply (any reply) from my Surface Care Team member. So, I might as well start at the beginning. Having been rather happy with the SP1 I...

Damn, I just experienced this with my Type Cover 2. I don't use it too frequently, but this was the first time it happened. I just restarted (instead of shutdown) when I removed the TC 2. Ironically, it occurred right after composing a lengthy rant about my other SP2 difficulties...

The "High performance" plan will keep the speed at 2.3GHz. Try the "balanced" plan. EDIT: I just noticed that the problem occurs in all of the default power plans

Where? It is not listed in the Control Panel anymore. If I do a search from the charms menu, it shows up but clicking on it does not do anything.

Well, the update didn't do anything for my battery issues.

I use hwinfo64. I really wouldn't worry about it overheating too much since it throttles the CPU at a "conservative" 80C. Of course, I wouldn't want it to run at 80C for hours on end.

Well that tears it... SP2 #3 is a bust. It exhibits the same battery wackiness as my current SP2 so it's going straight back to MS. Also, I noticed some backlight bleed-through on the lower left edge and the pen accuracy seem somewhat inferior to my current SP2. Either I am incredibly...

If you bought it new, exchange it for another unit where you bought it. I actually just received my replacement unit after a nearly two month fiasco. It is in "okay" condition - a couple of scuff marks on the back and the area around the battery connector is scratched and the SN is lower than...