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Sorry, I didn't notice that I'd received another reply here. The reset with files in place didn't make any difference, I think the problem is a bit more low level than that. The other stuff had all been tried.

Thanks sharpuser but there's nothing wrong with any ports or connections as they work fine in the BIOS screen. As soon as an operating system starts, the ports are disabled.

I have a Surface Pro 5th generation. It will not turn on with a short press of the power button. If I force the tablet to start with volume+ and power it boots to Windows but the Type Cover isn't recognised and I have no access to USB or network devices but the touch screen works. It's as if...