Search results

Welcome. Does the LED on the magnetic power plug light up when connected to the surface?

Welcome. Have you tried just contacting surface live chat and asking them in real time?

Just remember, best not to look at this as a tablet. It might share the form factor, but it is no different to an ultra book in reality. No need to worry about special OTG cables etc, it's just a regular computer with a regular USB port running a regular OS. It's why the surface line rock! :)

Like the photo. Purely in that you can really see the work Microsoft has done to the edges of the surface. Looks like a good improvement Microsoft only charge postage for the adaptor, so it really isn't a very good marketing ploy :)

Welcome. I'm probably patronizing you here, but have you checked to see if the contacts on the surface are clean of any gunk?

Let me plug mine in (4tb seagate expansion) and I'll get back to you. I was thinking we were talking about portable harddrives. If it has an external power supply, then there should be zero issue of "stretching" to it, that's why it has external power. Yep, works absolutely fine on my sp4...

Welcome to the forum. I'm afraid I can't respond regarding that specific hard drive, some will work, some won't, it depends on their power requirements. I use a 1tb seagate drive with mine and it works fine, but given my earlier point, that really doesn't help. are there any electronic stores...

Uncomfortable is a rather subjective term, but that nitpicking aside, it certainly sounds like you should be contacting Microsoft or the shop it was purchased from regarding an exchange as theveterans suggests. When electronics get that hot, I'm far more concerned about an electrical fire and a...

Alas having a better pen/stylus experience also means you can't simply improvise like you can with normal adroid/apple tablets. Might be an idea to see if you can find one of the HTC pens which are often on offer for around $10 to keep in a draw as a backup.

Your finger? There are a number of alternatives, but they have to be n-trig pens. As such, unless you can find one in a local shop today, then you'll still have to put up with waiting on shipping. Due to the active digitizer you'll be unable to just make one from bits lying around the house like...

Excellent news. Hopefully they take design tips from aoe 2 not 3! Still have age of kings installed on my computer, as flawed as it was, still a classic!

I think you're making a mountain out a molehill. Just use it and enjoy it. I've not done anything special with any of my surfaces and the batteries are still fine year later.

Sky. It's irrelevant though, it is the fastest my place can receive due to the magic street boxes or whatever. Fiber would have helped... Doesn't exist here though. Funnily enough my parents live in the countries smallest city, doesn't even have 3g, their house is a very old vicerage, they get...

Where abouts do you live? I'm not sure if online support staff will be via one centralized location, or various "hubs" to cover various geographical regions. In the UK I've never had anything but great success from MS live chat reagrding warranty issues (no stores here either). I think my type...

I'm in central London, new build, so no excuse for old wiring etc, 14mbps is the fastest I can get.

Aspect ratio is the same as sp3 is it not? 3:2 Surprised you had warranty issue with your type cover. I had a 5mm tear on a corner where my palm rests and they replaced it without an issue just using the standard warranty.

If it's in warranty, they'll most likely replace it. Unless it is clearly because if user fault.

Welcome. Sorry to hear of the experience. Personally I would never phone any tech companies support lines. I have always had great results just using the microsoft online live chat. I also had issues with my complete warranty, but 5 minutes on live chat and everything was cleared up and updated.

the report about durability was largely speculation, and the "science" behind their report was non-existant. About as reliable as looking on a forum, seeing more "help me" posts than "this is great", and assuming that it is therefore a bad product (people don't tend to go out of their way to...

I agree, unless someone nailed the science behind predicting the future while I was looking the other way. Rather absurd if you ask me. Not saying they do not have their issues, but I've had one apple product in my life, an air 2, it bricked itself on the initial setup. My single experience...