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What can I say...this is what I've been informed. I've tried different cables, displayport 1.2, hdmi 2.0, I have two mDP to hdmi adaptors and I took it to the retailer to test it on their monitors using the Microsoft displayport adaptor, still max 1080p. The sales person at the store even...

I certainly reckon it's bogus too. I wasn't happy about the fact I had to purchase the dock to solve my problem, which I consider an expensive accessory. Not to mention my previous Surface Pro 3 could scaled to ultra HD resolution directly. But the more I think about it I'm using the same...

Good to hear that you found yourself a solution TomH! If I must say having to find the right adapter and cable is one tedious task! Regardless, glad to hear it worked. After days of trying to locate the reason for the device not outputing higher than 1080p on my external monitor I finally have...

I'm having the same problem. Connecting my Pro 4 to a BenQ 2560x1440 max resolution external monitor and only maxes out at 1920x1080. Took it to the retailer where I bought the device from to test it out on their monitors in store and problem still remains. Tried everything. Different cables...