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    Touch screen dead and a power issue after March 2019 update

    After the "March 12, 2019—KB4489899 (OS Build 17763.379)" update on my one year old 15 inch Surface Book 2 the touch screen no longer works and the laptop will not completely power off. I worked thru removing the touch screen driver and letting Windows reinstall it but no joy. The touch...
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    Video kills Webex on Surface Book

    I'm not able to run Webex on my Surface Book. I am able to start a Webex session and just when the small window appears showing the video option, Webex dies. I have Webex running on a six year old HP laptop with Windows 10 and Webex runs there no problem. I have the same AntiVirus software...
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    Problem accessing USB RAID drives.

    With a Surface Book I bought in April 2016, running Win 10 1607, I cannot format or use USB RAID drives . I have tried two different vendors of two drive RAID enclosures. In each I have installed two Seagate 8TB Barracuda Drives. Both enclosures support Raid 0, Raid 1, JBOD, and Combined...

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