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    Trash it or repair?

    I have a Surface Pro 4 i7 16gb/256gb with the flicker screen problem. It had been very intermittent, but became constant a couple months AFTER MS ended it's return/swap program. So now I'm faced with the decision of do I trash it, or spend a couple hundred $ and put in a new screen. Though it's...
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    Solved Windows Hello not working on SFP4

    Got a Windows update in the last 2 days Windows Hello is again working. So glad I held off on the OS reinstall. Thanks again for everyone's efforts.
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    Solved Windows Hello not working on SFP4

    I will consider it when I'm on Christmas break. But re-installing my software will be a pain. I run a lot of CAD and modeling software with customizations. Getting everything to be as it needs to be takes days. I just went through this with a recent computer build. At any rate, thanks for your...
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    Solved Windows Hello not working on SFP4

    No Go. Signing out from the "Start" restarts immediately and everything is the same. I wonder if making another User/profile might change something?
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    Solved Windows Hello not working on SFP4

    Thanks for the instructions. I guess I'm not on an active directory. I got: USERDOMAIN=SURFACE-PRO-4 Other info. I've also run the SurfaceDiagnosticToolkit_css.exe a couple times. No change. Still hoping to solve this without complete reinstall.
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    Solved Windows Hello not working on SFP4

    I don't know what you mean. It is the one machine that travels with me, but this problem happened at home and I don't remember any group directories. Can you give me direction on how to check this?
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    Solved Windows Hello not working on SFP4

    Thanks for taking the time to respond. I tried the tpm.mse again. No go. Still get the "Something went wrong" error on start up at the Windows Hello. Pin works and I can use the machine. But the start-up options still display the error as in the pic of the OP. If there are any other suggestions...
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    Solved Windows Hello not working on SFP4

    Actually, I called MS Surface support. They attempted a remote repair and tried several things including the tpm clear, and changing a tpm parameter from 0 to 900. These were answers I also found on the web but was afraid to do myself. At any rate, after about an hour the tech gave up and told...
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    Solved Windows Hello not working on SFP4

    I only noticed after the most recent update, but not sure that is what did it. I've followed some fixes like removing/reinstalling the Hello driver and the IR front camera driver, but that has not solved the problem. When I go tho the sign-in options I see the message "Windows Hello is...
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    I detest the Onscreen Keyboard. What am I doing wrong?

    All applications, but it is erratic. However, the appending of the word to one partially typed is the most annoying. Example, assuming you typed Wha to get the predicted options in your image. And what you wanted was Whatever, so you selected that, what will show up on screen is WhaWhatever...
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    I detest the Onscreen Keyboard. What am I doing wrong?

    Thanks for the response. However, I'm not looking for swipe capabilities. I actually don't use Swiftkey in swipe mode. What I want to fix is the predictive text and spelling corrections.
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    I detest the Onscreen Keyboard. What am I doing wrong?

    I detest the Onscreen Keyboard on my SP4 since the day I got it. I am accustomed to the excellent SwiftKey keyboard on my phone, so perhaps am I doing something wrong with the Surface. I find the Surface's handling of misspelling, predictive text, and suggestions is mindbogglingly awful...
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    Surface4 cannot connect to Starbucks Wi-fi

    I have not used my surface on many unknown Wi-Fi networks. However, I have not had a problem wherever I did. Today I tried logging in to Starbucks Wi-Fi and got "no internet connection." I spent an hour on the phone sitting in Sbux talking to their Google-Sbux Wi-Fi tech support to no avail. I...
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    Just got my i7 Surface. --Questions/problems

    Thanks. Things seem to have cleared up. Now I find that Windows Mail does not have my People/Contacts linked. When I start a new Email, clicking in addressee box does not offer contacts. However, they are all there in the People app. I have my Gmail, Outlook, Yahoo and one other email account...
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    Just got my i7 Surface. --Questions/problems

    I'm getting very disappointed in this unit. I haven't had the unit 24 hours and its hung about 8 times requiring reboots. It crashed when downloading the latest updates. Thankfully I was able to restart it and have it complete. After the updates, it seems that it now wakes correctly from sleep...
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    Just got my i7 Surface. --Questions/problems

    Does this mean that the full featured OneNote is gone/unavailable? I've searched but keep being taken to MS office. I can find no stand alone application. I do not need or want MS office.
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    Just got my i7 Surface. --Questions/problems

    Just got my i7 surface today. There have been a few annoying glitches. I'm hoping it's just my ignorance and I'll sort them out. Here is what has happened so far: 1. After using the unit for 30 minutes I put it to sleep and then it would not wake. Had to use another machine to figure out how to...

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