Surface Pro 3, about 18 months old. Lately the clock will (apparently) randomly show incorrect time. For example this morning on startup it is 8 hours and 26 minutes behind. Two days ago it was 16 minutes slow. Battery is fully charged and never was discharged more than 50% during that time. In settings I have it on "set time automatically" and "set time zone automatically". Any idea? Thanks in advance.
Solved Clock won't keep correct time
- Thread starter arm82
- Start date
I saw a similar problem a few days ago on my Surface Book after returning from a trip a couple of time zones away. After powering up back home, the hours and minutes were random, though the date was correct. (I also have a Surface Pro 3, but it did not show this problem, and I did not take it along.)
Build 10586.36
Verified immediately that my settings were correct.
Resolved this way:
1 - Disabled manual time setting and automatic time zone updating.
2 - Re-enabled both.
Correct time appeared about 10 seconds later.
Makes me think the automatic settings / time zone settings are not being respected. Watching this one.
Build 10586.36
Verified immediately that my settings were correct.
Resolved this way:
1 - Disabled manual time setting and automatic time zone updating.
2 - Re-enabled both.
Correct time appeared about 10 seconds later.
Makes me think the automatic settings / time zone settings are not being respected. Watching this one.
I tried this and it worked, eventually. The first time, after "thinking" (the whirling circle of dots) for several minutes the clock corrected to 1 hour and 2 minutes behind. repeated the procedure and it corrected to accurate time. Not sure what's up but for now it's all good. Thanks for your help!
But would I be correct in saying that this actually does not solve the problem? It just corrects the time? I, too, have seen this problem and disabled and re-enabled the time. Unfortunately, this has occurred several times since the last firmware update.
scaramouche
New Member
Feb 3, 2016 - My Pro3 still has the same recurring but intermittent problem. Usually flagged by email recipients due to backdating their end. Have to manually reset as outlined in these posts each time. Also have been in and out of different time zones but problem persists. Very annoying.
